Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 785 Reviews )

100% Would Recommend
Latest Review 10 days ago

Reviews


TJ
Tim J.
Annapolis, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Tim said the service was good. The employees did not nickel and dime him over the service price.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/11/2018

Thank you Tim for your review and recommendation. We are happy to hear that you were satisfied with our service and prices. We Appreciate Your Business!


LV
Lauryn V.
Annapolis, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Lauryn said that the staff at the facility were quick, everything worked out well for her and they were very helpful.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/09/2018

Thank you Lauryn for taking the time to give us a review and recommendation. We are always pleased to hear that our customers are satisfied with our Service. We Appreciate Your Business!


JP
Jeff P.
Annapolis, MD
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jeff said the employee was helpful about explaining everything his vehicle needed to have serviced.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/09/2018

Thank You Jeff for your Review and Recommendation. We are pleased to hear that we were helpful explaining everything your vehicle needed. We want our customers to understand what repairs their vehicles need. We Appreciate Your Business!


NA
Nina A.
Annapolis, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Nina said the service the business provided was great. They did what they were supposed to, and now her vehicle is working well.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/05/2018

Nina, We are always happy to hear that our Customers are satisfied with our Service. Thank you for your review and recommendation. We Appreciate Your Business!


ES
Emily S.
Annapolis, MD
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Emily said the business has a friendly staff. They were able to complete her vehicle services in a quick manner.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/05/2018

Emily, We strive to get our Customer's vehicles back to them as quickly as possible. We are happy to hear that you were satisfied with our service. We Appreciate Your Business!


JC
Jimmie C.
Annapolis, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Jimmie said the business is his go-to place.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/05/2018

Jimmie, We are pleased to hear that we are your "Go to Place". Thank you for your review and recommendation. We Appreciate Your Business!


PM
Peter / Karen M.
Annapolis, MD
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018
Great service
As always, the service at A Arundel is great. They take care of my car and fix items (such as dead bulbs) for me. I appreciate it. The last time I had an oil change they called to tell me that my tires were shredding. I had no idea. Thanks guys. Karen Helm McGrath
Ed F. from A. Arundel Auto Service Center responded on 04/26/2018

Karen, Thank you for such a Great Review! We are pleased to hear that you are still happy with our service. We Appreciate your Business! Thank You!


JD
John D.
Annapolis, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
John said the employees were friendly. They were honest. They provided good work.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/26/2018

Thank You John for your review and recommendation! We are pleased to hear that you were satisfied with our service. We Appreciate your business!


DE
David E.
Annapolis, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
David said they fixed his issue quickly and he will be back for an oil change.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/18/2018

Thank you David for taking the time to give us a review and recommendation. We are pleased to hear that you were satisfied with our service and that you will be back. We Appreciate Your Business!


MS
Mark S.
Annapolis, MD
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Service
Mark said the business provided great service, and his vehicle is running fine. However, his check engine light came on a couple days after his service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/17/2018

Mark, Thank you for your review and Recommendation! Sorry to hear your Check engine light came back on. We did tell you that if it should come back on the come by and we would recheck it for you. We Stand behind all our work for 12 months/12,000 miles. We Appreciate Your Business.


HM
Hanne M.
Annapolis, MD
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
A bunch of great guys!
"Service engine soon" light was on and within minutes Eddy found that the problem was an improper after-market gas cap I had bought. Dealer gas cap ordered and installed. Fast and cheap fix! No additional "need to repair" claims.
Ed F. from A. Arundel Auto Service Center responded on 04/16/2018

Thank you Hanne, for taking the time to give us a review and recommendation. We are pleased to hear that you were satisfied with our Service. We are happy too, that it was a "Fast and Cheap Fix" for you. We Appreciate Your Business, Thank you!


SJ
Stephen J.
Annapolis, MD
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Stephen said he uses them all the time because this business is great, fair, and efficient.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/14/2018

Thank you Stephen! We are pleased that you keep coming back and that you are Satisfied with our Service. We Appreciate Your Business!


BD
Ben D.
Edgewater, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Ben said he has used this business about a dozen times and the mechanics always do a good job.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/14/2018

Ben, Thank you for your Review and Recommendation. We are happy to hear that you were Satisfied with our Service. We Appreciate Your Business!


DW
Debra W.
Annapolis, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Debra said the employees were honest. They provided reliable service. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/14/2018

Thank you Debra for your review and recommendation! We are pleased to hear that you are Satisfied with our Service. We Appreciate Your Business!


LP
Larry P.
Annapolis, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Honest and Professional
Ed and his crew always do a Expert job at a Fair price. It is refreshing to know and trust your vehicles to this local businessman. I wouldn't take my cars anywhere else to be maintained. Thanx ED!
Ed F. from A. Arundel Auto Service Center responded on 04/10/2018

Larry, Thank you for your review and recommendation. We like to hear that our customers are still pleased with our Service. We Appreciate Your Business, Thank You!


MM
Marty M.
Annapolis, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Integrity and trustwothiness
Owner operator Eddie Funkhouser has both those qualities in abundance. For example: In giving him my key I asked for an oil change and to make the auto ready for summer driving, whatever it takes. Upon pickup he said "Oil change only; all else ok." Keep in mind I had given him an "open wallet" opportunity. How many auto repair facilities do you think operate like that? No more needs to be said. Eddie, great job. Thanks.
Ed F. from A. Arundel Auto Service Center responded on 04/10/2018

Marty, Thank you for such a Great Review! Words can't express how wonderful it is to know how our Customers feel about us. We Appreciate Your Business! Thank You!


JS
Justin S.
Annapolis, MD
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Justin said the service was quick, easy, honest and reliable.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/10/2018

Justin, Thank you for the review and Recommendation. We are pleased to hear that you were satisfied with our service. We Appreciate Your Business!


HM
Hugh M.
Annapolis, MD
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Excellent
I feel like I am always well taken care of there. They don't seem to cut corners.
Ed F. from A. Arundel Auto Service Center responded on 04/07/2018

Thank you Hugh for your review and recommendation. We are pleased to hear that you feel well taken care of. We Appreciate your Business, Thank you!


RF
Rob F.
Annapolis, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Stellar as always
Thanks for the great service, Ed!
Ed F. from A. Arundel Auto Service Center responded on 04/06/2018

Thank you Rob! We Appreciate your Business! It makes us happy to hear that you are still Satisfied with our Service.


SG
Shawn G.
Annapolis, MD
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Shawn said the service was at a fair price.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 04/07/2018

Thank you Shawn for giving us a review and recommendation. We are happy to hear that you are satisfied with our service. We Appreciate your Business.


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