Im sorry that you were unable to talk to someone this morning . When I got this review i looked into the issue and saw that your name called us twice this morning. We must have been having phone issues because we do have a answering machine due to the high volume of phone calls that come in here especially in the mornings. I would appreciate if you could give us another chance in the future to prove are quality of customer service once again im sorry for the issues
I'm sorry for the inconvenience and i looked into the bill and you are right we did make a human error on the bill and $50 is credited on your account. Due to the issue of the suspension repair we did and our conversation we had on the phone about the noise you were hearing that we found to be the exhaust that we fixed for you might have satisfied you completely and we still have a customer for future repairs. If you feel the same please update your review because we try hard to get 5 stars thank you for your time.
Im sorry to hear that you were unhappy with the price that tony gave you on your last visit. It is very important to me as the owner that our customers leave happy and our qouted fair price for expert service so i took it a pond myself to look over the qoute tony put together for you. I do want you to understand that all prices change from car to car and from part to part. On your qoute tony actually price out doing outer tie rods on both sides of you duaghters car with life time warranty parts and alignment including tax. Our regular alignment price was 79.99 so the other job you had done for $100 was not with alignment which absolutely has to be done to do the job right and still puts us in the same ball park as your other repair. If tony didnt explain the bill completely i apologize for that and we will work to make sure that doesn't happen again in the future and if you are still looking to get work done feel free to call us anytime thank you and sorry for the inconvenience
I stopped in and met Chris who told me that he could fix the problem at a reasonable price. Since that first encounter, I have never looked back. I have returned repeatedly and have never been disappointed. My only regret is that I never took the initiative to investigate A+ earlier.
A+ does not a lot of curb appeal, but the level of knowledge and quality of workmanship is second to none. Don't judge a book (auto shop) by its cover (outward appearance.)
Thank you so much for the review! Let us know if you ever need anything else :)
Thank you for the review.. We love getting feedback from our customers :)