Review for A to Z Transmission & Automotive
Steve G. on 03/18/2015
Steve said he picked up his vehicle on Monday and had to take work off to have it towed back in to this business the same day. Richard told him it had nothing to do with the transmission, even though the vehicle would not go into reverse. It turned out that they put in the wrong part. He lost another day of work by returning to pick the vehicle up. He said this was the worst experience of his life and he would never recommend them or return over the reasons already mentioned.
Vehicle: Dodge Ram Van
Service Date: 03/16/2015
Review Created: 03/18/2015
This review was collected via phone interview by Customer Research Inc.
Don W. at A to Z Transmission & Automotive responded on 03/28/2015
Sorry for the inconvenience, occasionally we receive parts that are not up to specs. For this we apologize. If we may be of future help on any of your vehicles please let us know.