A Z Auto Center

Thanks to Darren and Palmer for being so accommodating while Leo diagnosed my wife's Subaru Thursday. I was able to observe several customers interact with the service team. Everyone were welcomed, their questions and auto needs discussed for evaluation. I saw the service men repeatedly call and e mail customers with updates on their updates and estimates. Our Subaru needed front brakes and the team was able to get me out in five hours. I can recommend AS and I several repeat patrons agree with me.

I love going to A-Z because they provide you an estimate of the work before doing anything to your car. I've sent many friends here and everyone loves the accurate estimate. Also bring able to pick up the car at the gas station is great!

I got a complete brake job done on a Saturday. These mechanics are quick!!! Love this place.

I’ve been bringing my cars here for years- they take the time to teach and listen so I understand the work that is being done and the reason. Respectful and dependable.

Had a great experience with these guys. Very friendly and courteous, and clearly do a good job. Sent my car in for a check over, and the invoice was detailed and brought up something (state inspection due) which I’d completely forgotten about. Will definitely use again. Cheers guys.

I dropped my car off at 815am for an oil and filter change and had it back by 1pm. I also appreciated the suggestions the AZ team made when I picked the car up.

I had my car towed there and the work began next day, not only speedy, but half the price I would have paid on the south shore with triple the wait. Loved the text updates and email estimates. Outstanding.

I have been had my car inspected at A Z for years and this week I had to have a part ordered and the problem fixed. Great service..very, very nice people and very good service. They really went out of their way to be accommodating. I would highly recommend.

Great service and very helpful

Lori said this business did a great job. She was offered a ride. The staff was very helpful and her vehicle is driving amazingly.

Service is too slow and all but one person at front desk have no idea what’s going on.

Great work done on my car very quickly.

A-Z always provides excellent, authoritative, friendly service at a fair price.

Sam he has used this business for a long time. The service was good.

Nataly said the business did a really good job.

Some problem with overpromiseing time detail would be finished

DIdn't need anything major done, but they changed my oil quickly and had it done when they said they would, did 51 point inspection, and communicated well.

William said the staff were all very communicative and they weren't pushy. They explained things about his vehicle. They were helpful on what to do.

Extremely genuine, honest, and professional. What I thought was going to be just a one time quick visit turned into me officially becoming a loyal customer. I have always had auto shops try to scam me for my money when it comes to my cars because I’m a female. However this company displayed no such behavior. They went above and beyond to make sure that I left there with my car fixed, a smile on my face, and still have money in my wallet.

Raymond said the staff are a family favorite. They use them all the time.

The front desk persons inability to communicate information, and write down phone numbers correctly had caused us to be stuck in Newton for another day, even though the work to the car had already been completed. Effort wasn’t made to call the secondary number that we provided. Sad nothing was offered to make up for your own mistake. Glad you were able to do the job but you really need to work on communication. Three full days of no communication and us having to call almost every hour for new information.