Frank said every time he goes to this business, his experience with them is really good. They used to have an employee at the front named Al and his customer service was top notch. Since Al has been gone, their customer service has not been the same as it was. He was somewhat satisfied with the estimate and the way he was treated by them for the same reason. Their work and craftsmanship were still great, though. It is just their friendliness was not as welcoming as it used to be.
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