Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(786 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
97% Would Recommend
Latest Review 1 day ago

Reviews


JS
Justin S.
Indiana
Pontiac G6
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/21/2014 Category: Service
Justin said his service advisor called him and was very apologetic. He told him they would write him up a new receipt and send it off to him but he has not received anything nor following phone calls. He said the service advisor called him and told him he got him in trouble with his boss. He asked if Justin could fix the number of stars he gave him. He said nothing has changed and he is still unhappy with the business and would not recommend them to others for the reasons mentioned.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/21/2014 Category: Service
Justin said he was at this business for one service and wanted to get the tires financed. They did not consult him about the tires he wanted. When he got home he found out that he had been overcharged by $180 for the tires and three competitors told him the tires were not worth what had paid. He said he spent $1100 there and feels slighted by the poor service. His tires are for 60,000 miles and the business would not give him any paperwork regarding the warranty. The bill of sale does not have an item number, brand name, or warranty information.
Tim D. from AAC Auto Clinic responded on 01/23/2014

My service manager has spoken with Justin. There was a mis-communication and Justin is now very satisfied with the services provided to him and has indicated that he would change the rating to 5 stars. He will be coming in to our store to obtain a more detailed copy of the repair order.


SC
Sam C.
Wood Dale, IL
GMC Terrain
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020 Category: Service
Sam said everything was really perfect.

BT
Brian T.
Addison, IL
Ford Transit Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020 Category: Service
Brian said they serve him well and they do what he ask them to do. He's very happy with the service.

KS
Kamil S.
Roselle, IL
Ram 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020 Category: Service
Kamil said the guys there are amazing, he has been going there for years. They are fast, they are good. Price-wise, they are affordable and honest. The staff tells what's wrong and fixes it. He stated he loves that place, and this is where he will always go.

AS
Adrian S.
Glen Ellyn, IL
GMC Terrain
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020 Category: Service
Adrian said this staff is helpful and very knowledgeable.

NH
Nick H.
Addison, IL
Kia Forte
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2020 Category: Service
Nick said the business has a very nice waiting area, the staff explained to him what needed to be done in his vehicle and how they were going to do It and they provided good quality service overall.

JV
JUDY- IVAN V.
Addison, IL
Chevrolet Tahoe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Brought our 2007 Chevy Tahoe in for repairs
Brought in our Chevy Tahoe for a brake job and to fix our AC. Tim told us we only needed a brake bleeding and an AC freon charge. Had the vehicle back to us in a couple of hours and it was perfect and for alot less than what we had anticipated. No bs trying to sell us or fix something that wasn't necessary. Thank you AAC for a great and honest job

LS
Lisa S.
Itasca, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020 Category: Service
Lisa said they are timely and reasonable. She went on a road trip afterwards and her brakes worked great

SW
SHARON W.
Melrose Park, IL
Chrysler 200
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2020
Great Service
Had to get brakes on my car. Tim gave me a good price on front and rear brakes. Work was done in about two hours. AAC always provides excellent service. Would not go anywhere else. Completely satisfied.

RM
RANDY M.
Villa Park, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
Nice people to do business with.
I never have a problem with this mechanic is the only place I bring my car to they are reasonable.

CD
Cordney D.
Maywood, IL
BMW X3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020 Category: Service
Cordney said Tim was up front about everything and he didn't hide anything

MS
Mike S.
Illinois
GMC Terrain
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020 Category: Service
Mike said Tim and the rest of the staff is great.

ML
Monika L.
Park Ridge, IL
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
Monika said she felt the business was really honest and did a good job

MB
Mike B.
Itasca, IL
Toyota Sienna
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020 Category: Service
Mike said he was very happy with the business.

BJ
BOB J.
Chicago, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
awesome service
well worth the extra miles for such good honest service