ReScore Reviews™ (1)
I own this truck I know what's wrong and I can feel when they work on it and when they not.
Sorry this is the first time that I haven't this experience with this place because all the time they've been doing a great job.
But this is the way that I feel this time.
You can notice on one simple thing, they don't took the mileage on my truck.
My service manager has spoken with Justin. There was a mis-communication and Justin is now very satisfied with the services provided to him and has indicated that he would change the rating to 5 stars. He will be coming in to our store to obtain a more detailed copy of the repair order.
When Fred checked in for his appointment, the service manager advised him that Ford required 5W20 oil be used in his vehicle, which would be at a premium to our standard oil change. The majority of vehicles that we service use 5W30 oil.
We purchase 5W30 oil in bulk and therefore receive much more attractive pricing from our suppliers, which allows us to pass those savings along to the majority of our customers. When we must use a different weight of oil, our higher product costs are passed along to the customer.
Even with the added 5W20 premium, AAC Auto Clinic represents a significant savings when compared to other service providers in our market area.