Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

412 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


EA
Erik A.
Utah
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Erik said the business does a good job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/30/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

RW
Randy W.
Sandy, UT
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2016 Category: Service
Randy said everything this business has ever done for him has been great.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/30/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

DS
David S.
Murray, UT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Service
David said he is satisfied with the business.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/30/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

OB
Orlie B.
Utah
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016 Category: Service
Orlie said the business was on time, polite, and has reasonable prices.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/30/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

SB
Shirley B.
Utah
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016 Category: Service
Shirley said this business took her in at short notice. She stated her vehicle was fixed that day and they did a good job. The prices were fair and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/30/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JP
Jeannie P.
Taylorsville, UT
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016
Great service and very reasonable price.
The auto mechanics are very knowledgeable and do a first rate job. When I ask questions about my car's problems, I receive straight answers as well as a detailed explanation on the repair work. They are highly skilled and will not take advantage of the situation by doing repairs outside of what is requested. I have been going to Ability for many years because I know these guys are honest, kind, committed to their customer's satisfaction, and very good at what they do. I wouldn't go anywhere else to have my car repairs done. Highly recommended!
Brian P. from Ability Automotive responded on 08/15/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

CP
Craig P.
Utah
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Craig said this business was good. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JM
John M.
Salt Lake City, UT
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
John said this business was very good.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AG
Austin G.
Utah
Suzuki Aerio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2016 Category: Service
Austin said the business was quick, and they found other issues but didn't pressure him too hard about getting it done, which was nice.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JB
Jim B.
Utah
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/27/2016 Category: Service
Jim said there are a couple of things he requested this business to do and they were not done. He was disappointed with how much money he ended up spending, when there are still repairs that need to be performed. He stated his reverse lights are not working and these were not fixed as requested. Also, his clutch was adjusted which he felt was not done entirely right. Overall, he is not too happy and he would not recommend them to others due to the reasons already stated.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/29/2016

We apologize that the work performed was not to your expectations, we adjusted the clutches freeplay as much as possible. We are sorry for missing the reverse light, we will gladly diagnose the issue free of charge, please give us a call as soon as possible to get this set up. 

Brian Pierce
Shop Owner
801-263-9704

NS
Nancy S.
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016
Awesome service!
They went out of their way to assist me in getting my car fixed and even went to bat with the insurance for me and got them to reimburse me for expenses that should have been covered! Highly recommend Ability!!
Brian P. from Ability Automotive responded on 07/29/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AH
Alex H.
Sandy, UT
Nissan Juke
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Alex said this business provides good work and that is why he went back to them for his alignment.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/29/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JR
Juma R.
Utah
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Juma said the business was very helpful and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/29/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JT
John T.
Utah
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016 Category: Service
John said this business got him right in for an appointment, and they took care of all that he needed.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

MM
MARK M.
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2016
Friendly, quality service!
Took my daughter's car in for a wheel alignment, and now her car is driving straight again. I trust these guys for wheel alignments.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

SK
Sam K.
Utah
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Sam said this business did a good job. They are quick, efficient, and they took care of the work she needed to have done to her vehicle.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

HA
Hyrum A.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Hyrum said the business did a good job communicating with him, they have fair pricing and the job they did on his vehicle was good.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AP
Alli P.
Utah
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Alli said this business was really thorough and did not give the vehicle back to her until it was fixed to their satisfaction.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

KH
Karick H.
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
Honest and fair
Best auto shop ever!
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

SK
Sendi K.
Cottonwood Heights, UT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Sendi said the business was very efficient and quick to complete the service. Even before she had arrived to this facility, the employees already had some questions ready to ask her, so they could make sure they have everything needed on hand for the repair.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704