Absolute Auto Body Lynnwood

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

813 Reviews

98% Would Recommend
Latest Review 25 days ago
Review for Absolute Auto Body Lynnwood
brock l. on 03/11/2016
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"Horrible customer service"
Brought my truck in to have estimate. Troy said he'd call me in a week or so because they were busy. He calls me back 5 days after my so called appointment that he never gave me. I told him he never gave me an appointment date and he hangs up on me!! Very unprofessional.
Service Date: 03/07/2016
Review Created: 03/11/2016 11:09 AM
Troy P. at Absolute Auto Body Lynnwood responded on 03/16/2016

It is amazing that someone can give us a review even though we never fixed there vehicle - First of all Brock never spoke with Troy, he spoke with someone else in the office (I am Troy). Second of all he did have an appointment and Brock missed his appointment so we called him to see if he wanted to reschedule in a couple of weeks. He said he was too busy and that he never made an appointment and did not want his 2000 Tahoe repaired. We told him that we would return all the part that were delivered and would cancel his workorder. That was the end of the conversation. We appoligize if you thought we hung up on you.