Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

556 Reviews

97% Would Recommend
Latest Review 7 days ago

Reviews


TL
Thomas L.
New York
Lexus RX 300
Verified Customer
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03/13/2019 Category: Service
Thomas said he would like to thank the mechanic for going such a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Adelbert S.
Rochester, NY
Ram 1500
Verified Customer
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03/05/2019 Category: Service
Adelbert said that he has had no complaints about the place.
This review was collected via phone interview by Customer Research Inc.

PJ
PETER J.
Henrietta, NY
Mercury Milan
Verified Customer
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03/02/2019
Good work & coupons
The LOF and tire rotation service was prompt and the work was well done. The pricing, with coupon, was very competitive.

GS
Geoff S.
New York
Jeep Grand Cherokee
Verified Customer
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03/01/2019 Category: Service
Geoff said they were up front, honest, had a good price, and the work seemed to be good.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
New York
Volkswagen Jetta Sedan
Verified Customer
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02/12/2019 Category: Service
David said the business followed through. Their customer service was excellent, they were polite, courteous and provided good service.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Henrietta, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Chris said the did a good job.
This review was collected via phone interview by Customer Research Inc.

TW
Tamika W.
New York
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Tamika said it was good customer service. The people at the business were very nice and polite. They did not work on the vehicle, though, because she was not going to get her vehicle when it was needed.
This review was collected via phone interview by Customer Research Inc.

TB
Travis B.
Rochester, NY
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Travis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NI
NODHYLIA I.
Rochester, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Deaf Friendly environment
They awesome!

MC
Mohammad C.
New York
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Mohammed said this business was very good, very courteous and did the job right.
This review was collected via phone interview by Customer Research Inc.

PH
Peregrine H.
Rochester, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Peregrine said that the place was very helpful, he had a good experience because of all the little additional things that they did unasked, like polishing his back-up camera lens.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Fairport, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Michael said they helped his son out a lot. They are great.
This review was collected via phone interview by Customer Research Inc.

AO
Alanzo O.
Rochester, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Alanzo said the service was quick and convenient. The staff were nice and helpful as well as keeping him up to date about his vehicle.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
New York
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with David's wife. She said Lance was very professional and quick to get the repairs done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pittsford, NY
Chevrolet Spark
Verified Customer
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12/06/2018
Lazarus "rises" to the auto-occasion, always
Laz and his colleagues invariably represent the best in customer service. I had left my wallet in the car and it was still there when I picked it up. So was the $35 that had been in the wallet. Action Towing is customer-oriented and oh-so-professional. I am grateful they are in my neighborhood!

RW
Ruth W.
Rochester, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Ruth said she likes the business.
This review was collected via phone interview by Customer Research Inc.

NK
Nic K.
Rochester, NY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Nic said the business was very nice and helpful. They kept him updated during the work that was being done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rochester, NY
Hyundai Sonata
Verified Customer
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11/19/2018
Great Service and People
Service was prompt, price was fair. I had a repeated ignition switch issue, they did not want it replaced until it no longer would work as to be sure that was the issue, and over a few months it eventually did prove to be the issue. They towed and worked it no issue within a day of the issue reappearing. This is my car shop for the foreseeable future.

MB
MALUR/EILEEN B.
Pittsford, NY
Ford Escape
Verified Customer
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11/15/2018
Efficient analysis and only needed repairs.
Great honesty and friendly staff 👍

MF
mike f.
Rochester, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great service
Action kept me informed of the progress & any issues run into. (There were none.) Very courteous staff.