Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

640 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


KB
Ken B.
Livonia, MI
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2014 Category: Service
Ken said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Livonia, MI
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
William said he's been going to this business for 10 years. They're really good at fixing his vehicle's problems beautifully, and they have cheap prices, much cheaper than the dealerships. He likes the people who work for this business. They always call him by his first name.
This review was collected via phone interview by Customer Research Inc.

ES
EDMOND S.
Novi, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014
Service with a smile
The service people try to work around your schedule whenever possible. They always greet you with a pleasant attitue.

RH
RON H.
Livonia, MI
Plymouth Acclaim
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2014
Honesty
My Grandfather,father, my uncle, my husband and myself always will be loyal just as loyal AE Auto is to they're customers

LP
LILLIAN P.
Livonia, MI
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014
Great service!
The service is efficent and quick! They take care of you like family!

HP
HENRY P.
Lincoln MKZ
Verified
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06/24/2014
Outstanding
Have used AE for more than 10 years and have had nothing but honest and outstanding service

LE
LAURA E.
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014
They fix the issue or find the issue at a reasonable cost
I have taken in my car several times without appointments, they diagnose the problem and if I am not able to afford the full repairs needed, they advise in the order I should fix and I have always been treated fairly and with a cost much less than everywhere else. They are friendly and nice and very detailed and explain things so I dont feel stupid.

JL
Jared L.
Redford Charter Township, MI
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Service
Jared said the business helped him out when he was in a jam and the price was very reasonable.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Livonia, MI
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Service
Dave said he has been going to this business for many years. He said they give excellent service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Livonia, MI
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2014 Category: Service
Tom said he had took his vehicle to another facility and they told him a bunch of stuff was wrong with it. When he brought his vehicle into this facility they did not find a lot of the things that he was told was wrong. He really appreciates them saving him a lot of money.
This review was collected via phone interview by Customer Research Inc.

TV
Therese V.
Redford Charter Township, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
Therese said she has been going to this business for a long time. They have always taken good care of her. She has always been satisfied. Service is important to her, which is what they provide.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Ann Arbor, MI
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
Spoke with Eric. He said this business was timely and did a good job.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Michigan
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
Dan said the technician at this business knows him, respects him, and takes good care of him.
This review was collected via phone interview by Customer Research Inc.

BM
Barbara M.
Livonia, MI
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Service
Barbara said they were very nice and gave her a ride home.
This review was collected via phone interview by Customer Research Inc.

JS
JOANNE S.
Livonia, MI
Hummer H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2014
staff and knowledge they provide
Both Steve's and Ivan are the best! it's a pleasure to bring in my Hummer and know it will be taken care of as well as the comforte of knowing they will tell me what to have done, when and why! also the charges are very "fair" - thank you all

MM
MIKE M.
Livonia, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2014
What is this?
Convenience

LP
LILLIAN P.
Livonia, MI
Mercedes-Benz CLS500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2014
Workmanship
Friendly and Great Service!

JS
John S.
Southfield, MI
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2014 Category: Service
Spoke with Claudia. Claudia said they are the best and do a good job.
This review was collected via phone interview by Customer Research Inc.

TO
Thomas O.
Livonia, MI
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2014 Category: Service
Thomas said the business gives good service.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Livonia, MI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2014 Category: Service
Robert said the business is awesome and provides excellent service across the board.
This review was collected via phone interview by Customer Research Inc.