Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

640 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JV
Jason V.
Michigan
Chevrolet HHR
Verified
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04/10/2018 Category: Service
Jason said he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

GT
Giorgio T.
Livonia, MI
Pontiac G6
Verified
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04/10/2018 Category: Service
Giorgio said, this business is fast.
This review was collected via phone interview by Customer Research Inc.

TM
Tinesha M.
Michigan
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Tinesha said the staff fixed her problems.
This review was collected via phone interview by Customer Research Inc.

BP
Bliss P.
Farmington, MI
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Bliss said the staff did the repairs quickly, and he is happy with the service. He said they are the best and he will bring his vehicle back.
This review was collected via phone interview by Customer Research Inc.

RM
Rose M.
Redford, MI
Honda Odyssey
Verified
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04/07/2018 Category: Service
Rose said the staff was quick, courteous, and they explain everything really well. She is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

SC
Shankar C.
Northville, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Shankar said the service was really good.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Redford, MI
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Ken said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BD
Betty D.
Livonia, MI
Kia Sedona
Verified
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03/24/2018 Category: Service
Betty said the staff members are always the best. They are very helpful, prompt, and they are great people.
This review was collected via phone interview by Customer Research Inc.

BR
BRIAN R.
Farmington, MI
GMC Terrain
Verified
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03/23/2018
Good service, proper recommendations, reasonable price
Offerred used part v new when used would fully meet my need which saved 50% of cost. Work done quickly and properly.

SL
STEVE L.
Livonia, MI
Lincoln Continental
Verified
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03/22/2018
Fantastic service
This place has the best people I have ever dealt with in the auto repair business.
I have an older vehicle that I took to a different place to have looked at . I needed a part that was not made any longer so they said my car is not drivable and could not be fixed. I called and talked Steve Lee on a Friday afternoon he said he would get back with me on Monday. Honestly I did not expect him to call back as I already knew the car could not be fixed. To my surprise not only was I called back early on Monday to be told he found a used part over the weekend that could fix my car but it was a lot less that I thought it would be Still not sure I towed it to them on Tuesday. I got a call Tuesday afternoon and was told my car was ready and driving fine. On top of that it was over $50.00 cheaper than I was told originally and they picked me up when it was ready. I will never go anywhere else again they have my family and friends business for life.

RT
Rod T.
Michigan
Saturn Ion
Verified
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03/22/2018 Category: Service
Rod said the service was great.
This review was collected via phone interview by Customer Research Inc.

AD
Antonio D.
Michigan
Dodge Nitro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Antonio said the business is pricey.
This review was collected via phone interview by Customer Research Inc.

SJ
Shay J.
Redford, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Shay said the service is speedy. She likes the niceness of the staff and they all provide a great customer experience.
This review was collected via phone interview by Customer Research Inc.

JK
Jenna K.
Michigan
Chrysler Town & Country
Verified
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03/22/2018 Category: Service
Jenna said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Livonia, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
John said he is a repeat customer for the past 7 to 10 years. He said the staff do what they are supposed to do, and they never over charge him for repairs.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Livonia, MI
Buick LaCrosse
Verified
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03/21/2018
most recent experience
Service, as always, was excellent.

AC
ANTHONY C.
Southfield, MI
Mercedes-Benz E350
Verified
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03/21/2018
Mercedes Service A3
Brought vehicle in for Mercedes A3 service which is basically an oil change and fluids check. No issues.

JR
JENNIFER R.
Farmington, MI
Chrysler Town & Country
Verified
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03/21/2018
Honest and Dependable
The Steves (Letwinski & Lee) are great to work with! They give you and estimate and approximate time your vehicle will be ready and they always deliver. I find them to be extremely honest and they've never disappointed and I've been going to them for 5 years with 4 cars.

GD
Gary D.
Livonia, MI
Chevrolet Impala
Verified
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03/21/2018 Category: Service
Spoke with Mara. She said the employees always do very thorough work. They are honest and they do the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EH
ED H.
Livonia, MI
Chrysler Town & Country LWB
Verified
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03/20/2018
Art always been one you can trust
had a major problem with my car years ago all other stations wanted to sell us a rebuilt part called Art he said come in let me check it out cleaned the part worked great have trusted him since then. Thank You Art