Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

594 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


BM
Barry M.
Livonia, MI
Ford Fusion
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10/02/2017 Category: Service
Barry said they do as promised and he really likes Steve.
This review was collected via phone interview by Customer Research Inc.

SA
SALLY A.
White Lake, MI
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017
awesome service
awesome service

JR
JEAN R.
Dodge Avenger
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09/21/2017
Love these guys!
I always feel like their top priority and my car is always finished ahead of schedule. The staff is courteous and helpful...such a relief!

CB
Chris B.
Farmington Hills, MI
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Chris said the staff got him in and out within a couple of hours. They called him back and he came back later that afternoon to pick it up. It was same day service and there are no issues. He has no complaints. He would like to thank them for the wonderful service and he'll be back.
This review was collected via phone interview by Customer Research Inc.

KM
Karin M.
Farmington Hills, MI
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Karin said she has nothing bad to say about the business. This business is better than her dealer. The staff always get her vehicle in, and they give her a ride home. They offer a good price. They tell her if something is wrong. It's wonderful. They are the best.
This review was collected via phone interview by Customer Research Inc.

RB
Rich B.
Livonia, MI
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Rich said he has used this business for thirty years without a problem. The employees are professional.
This review was collected via phone interview by Customer Research Inc.

AF
Aneonia F.
Livonia, MI
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Aneonia said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EH
Erik H.
Westland, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Erik said they are nice people and they do a good job. However, he has had some problems with the alternator and he may have to take it back.
This review was collected via phone interview by Customer Research Inc.

NJ
Nicholas J.
Michigan
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Nicholas said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

SL
STEVE L.
Livonia, MI
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Perfect. I give six stars
Took my car in for check over. they gave me a break down of what was needed right away and what could be put off for a little while. It was nice to be told of options like that, I gave approval to get some of the things done. They finished an hour early and were cheaper than the estimate. Never had that happen at any other shop in 30 years. Then to top it off they picked me up and were willing to go over everything one more time when I arrived. I will never go anywhere else.

RD
Robert D.
Livonia, MI
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Robert said they do good work and they are honest. They do not do anything that is not needed. He has been going to this business for many years, ever since he was doing business at the gas station. They are good.
This review was collected via phone interview by Customer Research Inc.

SV
Setlur V.
Michigan
Saturn VUE
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Setlur said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

NI
Nicole I.
Livonia, MI
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Spoke with Anthony. He said the service on his vehicle was good, but the customer service employees could have been more polite.
This review was collected via phone interview by Customer Research Inc.

SA
Sally A.
White Lake, MI
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Sally said this business was awesome. Her vehicle broke down and they went above and beyond all of her expectations. She appreciated them and doesn't know why anyone would go anywhere else because they are the best. They were incredible.
This review was collected via phone interview by Customer Research Inc.

LL
Lynne L.
Livonia, MI
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2017 Category: Service
Spoke with Larry. He said he liked the service that was provided and the business fixed his vehicle in a timely manner. The staff is pleasant and he has recommended this business.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Northville, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017 Category: Service
Doug said the business was really good.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Redford, MI
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017 Category: Service
Jerry said he is a longtime customer of this business and he likes their service.
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Livonia, MI
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017 Category: Service
Spoke with Tony's wife. She said they are great. They have used this business for 10 years.
This review was collected via phone interview by Customer Research Inc.

DB
DONALD B.
Livonia, MI
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
A/C check and recharge
Staff was courteous and professional. Service was quick and effective. Great local business

AE
ANDREA E.
Livonia, MI
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
Honest and Helpful
Thank you for being honest and providing fair prices.