Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

667 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


SL
STEVE L.
Livonia, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2017
Great Job
Nothing but great things to say Steve , Steve and Art are the best. I was going on a trip and the day before I was going to leave my brakes started to make noise.
I took it in to have looked at. They were very understanding of my situation and got my vehicle back on the road that afternoon. Could have told me anything I would have paid it. Instead they found the front rotors were rusted and just needed to be resurfaced. Less than $100.00
I can not thank them enough for their great service.

DT
Dennis T.
Michigan
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Dennis said the employees were really nice. They provided good service. They looked out for his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Livonia, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Scott said he has been using this business since he first began driving his father's vehicle. The service and staff are good.
This review was collected via phone interview by Customer Research Inc.

TB
Tracey B.
Novi, MI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Tracey said this business always provides excellent service.
This review was collected via phone interview by Customer Research Inc.

JM
JIM M.
Livonia, MI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017
fine service
great service fair pricing

TM
Terry M.
Livonia, MI
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Terry said the employees provided great service and stood behind their products.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Livonia, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Tony said this business gave him the service he was looking for. He has been going to them for 20 years and they never tried to up sell him or cheat him.
This review was collected via phone interview by Customer Research Inc.

CH
CHRISTINE H.
Livonia, MI
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
They always get it right
Although they couldn't fix my problem, they sent my car to someone who could. Thanks, Guys!

TS
Tim S.
Livonia, MI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Tim said there was a little room for improvement, but overall the service was good.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Livonia, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Fair, professional and personable service
Never hesitate to bring any car needs to Steve or Art

RD
Robert D.
Livonia, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Robert said the business has always provided good, honest service. He has made many referrals to the business and he will continue to send customers there.
This review was collected via phone interview by Customer Research Inc.

RS
Rosie S.
Redford, MI
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Rosie said the staff at this business were friendly and trusting. She got a free ride home which was very nice. She asked the staff to check for any future repairs and they did.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Livonia, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Jim said he hasn't had any problems. They do a good job.
This review was collected via phone interview by Customer Research Inc.

JF
JIM F.
Livonia, MI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Honest, Car fixed correctly, reasonable cost.
I've been bringing my cars to AE Auto for over 15 years, and have always received good honest service.

CW
Colin W.
Michigan
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Colin said they were really good. However, it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Livonia, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
good service
excellent performance + excellent customer service

NM
Nancy M.
Michigan
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Nancy said this business provided great customer service and work. They got her vehicle in and out. She was happy with them.
This review was collected via phone interview by Customer Research Inc.

AW
Alex W.
Milford, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Alex said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

SK
Susan K.
Livonia, MI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Susan said the business did a good job, and they were prompt.
This review was collected via phone interview by Customer Research Inc.

GJ
Grady J.
Livonia, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Grady said this is a great business. The staff takes good care of him and they are professional.
This review was collected via phone interview by Customer Research Inc.