Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

596 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BG
Bruce G.
Livonia, MI
Chrysler Sebring
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04/10/2017 Category: Service
Spoke with Judy. She said they were prompt and friendly. They were really good mechanics and that is hard to find.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Livonia, MI
Oldsmobile Alero
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04/09/2017
Oil change quick
Oil change service was fast and friendly with no appointment needed.

BJ
BOB J.
Livonia, MI
Ford Pickup
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04/07/2017
Owner
Good job.

WA
Wassim A.
Dearborn, MI
Mitsubishi Eclipse
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04/06/2017 Category: Service
Wassim said this business put an end to his problem by letting him know it could not be fixed. They are very courteous, respectful, and timely.
This review was collected via phone interview by Customer Research Inc.

PS
Prahelika S.
Plymouth, MI
Ford Escort
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017 Category: Service
Prahelika said she's always had good service there. She's been going for 3 years and they've taken care of her vehicle well. Steve has always been courteous. He's nice and he does a really good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kathie S.
Livonia, MI
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Kathie said the service at this business is terrific and on time. There is never any delay or problem. They are very capable and they take good care of their vehicles.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Livonia, MI
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Frank said they are good to him and they do good work. That's why he takes his vehicle there.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Livonia, MI
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
David said the business has integrity. They were honest and they did a good job at a fair price. He has used them for service many times.
This review was collected via phone interview by Customer Research Inc.

B
BRIAN
Wixom, MI
Ford Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Fast oil change
Great service

JR
JENNIFER R.
Farmington, MI
Oldsmobile Cutlass Supreme
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Can be counted on for prompt and honest service!
The Steve's are both great! They always explain things thoroughly and present options when some exist. They are honest and the work is always done within the discussed budget and when promised. Hard to find such consistency at other places but not at AE!

NN
Nick N.
Livonia, MI
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Nick said he was satisfied with everything at the business. They were efficient, they did not waste time, and he likes the work. He did not have any problems and if there were any problems, they would correct it.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Livonia, MI
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Spoke with Penny. She said they are honest, and they take all of their vehicles to this business.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Livonia, MI
Jeep Patriot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2017 Category: Service
Spoke with Mike. He said the business provides good service all around.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Michigan
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Matt said they were really quick and it was a quick fix.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Michigan
Jeep Commander
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2017 Category: Service
John said this business did a good job with service.
This review was collected via phone interview by Customer Research Inc.

KF
Kristin F.
Michigan
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Kristin said Steve was amazing and the business completed the work fast at a low cost.
This review was collected via phone interview by Customer Research Inc.

KS
Kate S.
Livonia, MI
Dodge Grand Caravan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Kate said they provide good service. The prices could be a little less.
This review was collected via phone interview by Customer Research Inc.

JZ
Jeff Z.
Michigan
Chevrolet Silverado Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017 Category: Service
Jeff said this business did good work. They were very informative and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SC
SANDRA C.
Livonia, MI
Ford Escape
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02/24/2017
Trustworthy
Customers can trust this business. Several years ago I took my 100,000 miles + car in as a belt was squealing. I asked them to fix the belt and that probably all my hoses needed to be replaced. They came back and told me my hoses were fine that all I needed was the new belt. I am a woman with absolutely no knowledge of cars so they could have easily told me I indeed Did need new hoses and I would have believed them. But their honesty has kept me returning to them for years.

GB
Greg B.
Livonia, MI
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Greg said he has been using this business for a long time, and their work is excellent. He likes Steve and he would never go anywhere else. He has recommended them to others.
This review was collected via phone interview by Customer Research Inc.