Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

836 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 2.499998/5Overall Rating 2.499998/5rating 2.499998rating 2.499998rating 2.499998
95% Would Recommend
Latest Review 3 days ago

Reviews


JO
Jerry O.
Akron, OH
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jerry said the employees did a good job and stood behind their work. They were reputable and he liked doing business with them.
This review was collected via phone interview by Customer Research Inc.

RD
Ralph D.
Dover, OH
Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Ralph said, the service was good but the waiting room was dirty.
This review was collected via phone interview by Customer Research Inc.

BS
Brenda S.
Akron, OH
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Brenda said they were pretty good, fast and reasonably priced. They gave her a loaner vehicle. The wait was not long.
This review was collected via phone interview by Customer Research Inc.

BH
Brandon H.
Akron, OH
Lincoln LS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Brandon said he was satisfied with the service. The employees were nice, friendly, straight to the point and let him know what he needed.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Akron, OH
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Trusted Service
I have taken my cars to Auto Clinic for over 13 years. Based on my experience, their are motivated to deliver great service with the customer's best interest in mind. When it is not broken they tell you, they make an effort to save you money, they are concerned with the safety of your vehicle, and their many years of experience can be trusted.

JG
Jennifer G.
Akron, OH
Chevrolet Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Amazing Service
The folks at the clinic are very professional and know what they're doing. As a woman, I appreciate the clinic not trying to take advanage of me and my lack of mechanical knowledge. Thanks guys! You're the best!

JG
Jennifer G.
Akron, OH
Nissan Maxima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Jennifer said the staff is professional and everyone she has dealt with is helpful and polite.
This review was collected via phone interview by Customer Research Inc.

DL
Dorothy L.
Akron, OH
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Dorothy said she is always satisfied with the service she receives.
This review was collected via phone interview by Customer Research Inc.

JM
Joshua M.
Akron, OH
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Joshua said he likes the staff.
This review was collected via phone interview by Customer Research Inc.

CH
Connie H.
Akron, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Honesty, discounts, loaner cars, good service.
Akron auto clinic does great work ! Honest, friendly people! I've known fred the owner a long time, he has always treated me good! Giving me discounts, 6 months same as cash program really helps your wallet! I have always been satisfied with their service and i would highly recommend them!!

FG
Frank G.
Akron, OH
Chevrolet Suburban
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2018
Good customer service but I'm not happy
I'm not to happy. After I spent almost $700 dollars to get my truck fixed the check engine light came on within 24 hours.

SF
Steve F.
Akron, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Steve said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
Jordan L.
Akron, OH
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Jordan said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Carl D.
Akron, OH
Buick Encore
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
AAC does it again
As always another fine job for the boys at AAC

EO
Eric O.
Canal Winchester, OH
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Spoke with Ron. He said the business provided the best service and also provided a student discount.
This review was collected via phone interview by Customer Research Inc.

JH
Juanita H.
Akron, OH
Chrysler PT Cruiser
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/22/2018 Category: Service
Juanita said she took her vehicle in because there was a noise. The mechanic said he would look into it. She also had tires put on, rotors, brakes and brake pads. He did not check her bearings, and he charged her $300. She will not recommend the business until the matter is resolved.
This review was collected via phone interview by Customer Research Inc.
fred f. from Akron Auto Clinic

Juanita, the vehicle was towed in because the brake peddle was going to the floor and the vehicle could not be driven. The brakes had gotten so bad the caliper came apart and the fluid came out. The car was unsafe and could not be test driven until we made repairs. In almost every case, to find a wheel bearing noise, the car must be driven. We did ask you to replace the wheel bearing with the repairs we were doing to complete the job once we were able to test drive it. I am sorry we couldn't tell you about the wheel bearing on the initial evaluation but it was just not humanly possible. 


BT
Ben T.
Akron, OH
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Ben said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Akron, OH
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Michael said the business's service is pretty good.
This review was collected via phone interview by Customer Research Inc.

JK
Jerome K.
Akron, OH
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Jerome said he didn't like how expensive the service was. However, the staff gave him a ride to work and everything seems fine.
This review was collected via phone interview by Customer Research Inc.

DW
Dernard W.
Akron, OH
Cadillac DTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Dernard said they have great service. He and his girlfriend take all of their vehicles to this business for service. This business also provides a loaner vehicle to the customers while their vehicle is being repaired.
This review was collected via phone interview by Customer Research Inc.