Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

363 Reviews

94% Would Recommend
Latest Review about 5 hours ago

Reviews


JC
Janusz C.
Prospect Heights, IL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Janusz said this business did a very good job and he is happy with the services.
This review was collected via phone interview by Customer Research Inc.

DS
Diana S.
Arlington Heights, IL
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Diana said the employees at this business were friendly, quick and they did the job right.
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Mount Prospect, IL
Ford Pickup
Verified
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12/11/2015
F 150 Pick-Up
Chris, Thanks for the great job. Doug

MM
Michael M.
Niles, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Spoke with Theresa. She said the service provided was prompt.
This review was collected via phone interview by Customer Research Inc.

SB
Sam B.
Arlington Heights, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015 Category: Service
Sam said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Julia B.
Des Plaines, IL
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2015 Category: Service
Julia said the employees at this business do a great job and she likes them. They complete the service quickly, but they are a little pricey.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Illinois
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Robert said he was satisfied with the service provided by this business. They have always done excellent work.
This review was collected via phone interview by Customer Research Inc.

RD
Ram D.
Schaumburg, IL
BMW X5
Verified
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11/24/2015
BMW X5 Towed for Electrical System check
Took the car for electrical system check and it was adequately fixed and in the process lots of useful ( really needed) preventive maintenance work was performed. I am very happy with service and cost for the service and parts were resonable.

MA
Mary A.
Sheldon, IA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Mary said she was stranded and they were very helpful at this business. They went to go get her a drink and she was there all day, which was horrible, but they were great.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Arlington Heights, IL
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2015
Great honest shop
I have been going here for years. This is the most honest shop I have ever been to. If it's not broke they don't fix it. Repairs are completed in a very timely manner. Everyone is friendly and helpful. Everything you need is explained to you.

RA
Ralph A.
Mount Prospect, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2015 Category: Service
Ralph said this business provides good work and employs nice people.
This review was collected via phone interview by Customer Research Inc.

KC
Kimberly C.
Romeoville, IL
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2015
New Wilken/ in Rolling Meadows
Excellent Service

VU
VICTORIA U.
Schaumburg, IL
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015
Flat tire
Pulled in blew out my tire. Put spare on in 15 minutes so I could get on my way. Thank you

GG
Gerald G.
Schaumburg, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Gerald said this business was good.
This review was collected via phone interview by Customer Research Inc.

PL
Peter L.
Elk Grove Village, IL
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2015
Knowledgeable and professional in their approach.
Had strange issues happening with my car's electrical system. Chris and his team diagnosed and found a wiring harness that went bad from age. They fixed the issue the same day they received the parts from the dealer. What I liked is they used a factory wiring harness and not some 3rd party unknown supplier.

BC
Barbara C.
Elgin, IL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Barbara said they did a good job and they did it fast. They were very good and she is glad she agreed for AAA Towing to take it to this facility.
This review was collected via phone interview by Customer Research Inc.

KC
Karen C.
Schaumburg, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Karen said this business listened to what her needs were, fit her in and treated her well.
This review was collected via phone interview by Customer Research Inc.

TK
Tomokazu K.
Holland, OH
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Tomokazu said this facility was very good.
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Mount Prospect, IL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2015
Chris
They traced an electrical problem and solved it - and returned the truck same day. Thanks

AT
Andy T.
Des Plaines, IL
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015
Very knowledgable and helpful!
We take our cars here for all needed maintenance and repairs. We have always been happy with their work