Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

363 Reviews

94% Would Recommend
Latest Review 3 days ago

Reviews


DD
Dennis D.
Des Plaines, IL
Volkswagen Touareg
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Dennis said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

YH
Yifeng H.
Ann Arbor, MI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Yifeng said his vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

AV
Alfred V.
Mount Prospect, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Alfred said everything was great and it went smoothly. The staff were very polite, and they gave him a ride home. He said it was awesome.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Arlington Heights, IL
Nissan NV200
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/04/2018 Category: Service
Daniel said the vehicle was not fixed properly. It had to be towed again.
This review was collected via phone interview by Customer Research Inc.

RA
Ralph A.
Mount Prospect, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Ralph said he has been going there for a long time. The staff did excellent work and the people were all nice.
This review was collected via phone interview by Customer Research Inc.

TW
Tima W.
Arlington Heights, IL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Tima said she has been to the business a couple times, and the staff provided good service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

RZ
Richard Z.
ARLINGTON HEIGHTS, IL
Chrysler 300M
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jack K.
Woodridge, IL
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Great Service
Responsive, thoughtful, and efficient service. Would do business with them again.

NR
NICHOLAS R.
Elgin, IL
Ford Focus
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2018
Still Waiting on Quote Breakdown
Asked for an itemized rate quote and still have yet to receive. Was told it would only take a day, and it's been 5 days and counting now. Yet, the charge for $130 assessment was billed on time before I left. Asked for an assessment on the reliability and safety mechanics and instead received a litany of issues that don't exactly factor into either of these categories. Won't be going back nor recommending to anyone.

RW
Robert W.
Mount Prospect, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Oil Change the Easy Way
Walked in on a Saturday , no appointment required for an oil change. Service was fast and problem free. Great neighborhood place to have all your service done on your cars.

JZ
John Z.
Riverwoods, IL
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
John said they were out to the vehicle faster than expected. They called a tow truck and gave him a ride home. They said they would have the vehicle by the end of the day, and they delivered.
This review was collected via phone interview by Customer Research Inc.

TM
Ted M.
Mount Prospect, IL
Audi Q7
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Ted said this business is very nice and polite but he thinks they are not able to work on Audis. He took his vehicle to the Audi dealership and it took care of the problem.
This review was collected via phone interview by Customer Research Inc.

BH
Bojana H.
Highland Park, IL
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Bojana said she has received excellent service. It was fast, and the staff was nice during her experience.
This review was collected via phone interview by Customer Research Inc.

MD
Mileta D.
Arlington Heights, IL
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Mileta said his experience was great and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Berwyn, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Dan said it was a great experience. The staff told him what was wrong with his vehicle. It was done quickly and it was delivered to him. He was really happy and his vehicle runs great.
This review was collected via phone interview by Customer Research Inc.

KJ
Kanna J.
Schaumburg, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Kanna said the prices were high.
This review was collected via phone interview by Customer Research Inc.

KM
Kostas M.
Chicago, IL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Kostas said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AD
Amanda D.
Buffalo Grove, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Amanda said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Palatine, IL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Elizabeth said this business was fine. They did their job.
This review was collected via phone interview by Customer Research Inc.

RV
Raja V.
Auburn Hills, MI
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Raja said the staff was good and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.