Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

379 Reviews

94% Would Recommend
Latest Review 13 days ago

Reviews


RH
RICHARD H.
Des Plaines, IL
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
Great communication and service
Always up front with service and pricing. All repairs are detailed before the work is done. Work is always completed on time. Love this place, feel confident they are not overselling or high priced.

WW
William W.
Arlington Heights, IL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
William said the business did a great job, and he really appreciates them picking him up and dropping him off.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Arlington Heights, IL
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Daniel said everything about this business is great. He was happy with how they treated him and with their timeliness. They did the right thing.
This review was collected via phone interview by Customer Research Inc.

BM
Bridget M.
Arlington Heights, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Bridget said the business did a great job and it was done right away.
This review was collected via phone interview by Customer Research Inc.

LM
Lukasz M.
Des Plaines, IL
Mercedes-Benz E550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Lukasz said the business was very good, and he received quality service.
This review was collected via phone interview by Customer Research Inc.

AZ
Aleksandr Z.
Chicago, IL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Aleksandr said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CL
Christie and martin L.
Arlington Heights, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/21/2017
Poor business ethics
The owner chris promised me 1 tire. A day later I called the shop. It was never done. When I asked why he said that my wife called earlier and complained about the time its taking. And because she did he refused service unless my wife apologizes to him for it taking 2 days to mount 1 tire. We had our children w us. He made a scene in front of them so we left. Had to drive to nearest tire shop on the flat. All because the owner is childish and hates to be called out on his promise time lies. I've been a mechanic for 20 years and have never seen a buiseness treat people like this. Unprofessional and immature. They play games with the customers and their cars. This place gives mechanics a bad rep. Dont go here.

DB
David B.
Rolling Meadows, IL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
David said that the business is professional. They got things done.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Schaumburg, IL
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
John said they took care of the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

AC
Anita C.
Park Ridge, IL
Nissan Versa Note
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Anita said the service was quick, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

GT
Gerilyn T.
Matteson, IL
Honda Accord Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Gerilyn said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

SA
Shrirman A.
Palatine, IL
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2017 Category: Service
Shrirman said the business was very good and he didn't have any issues. The staff was prompt. He was concerned because the initial quote was $500, and then they raised the price to $800 once they had the vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Arlington Heights, IL
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Joseph said the girl at the front desk was excellent.
This review was collected via phone interview by Customer Research Inc.

EC
Elias C.
Arlington Heights, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Elias said the business provides good service. The job was done well and their attention to detail was excellent. He is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Cannon Falls, MN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Daniel said this business was good.
This review was collected via phone interview by Customer Research Inc.

KW
Keith W.
Evanston, IL
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Keith said this business goes above and beyond in terms of accommodating the needs of their customers. They are helpful in making sure their customers can move from point a to point b when they are having trouble with their vehicles by offering rides or housing options. The customer service at this business is great and overall they do a really great job in making sure their customers are satisfied.
This review was collected via phone interview by Customer Research Inc.

NN
Neelsen N.
Bridgeview, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Neelsen said the service is great and he doesn't have to worry about follow ups.
This review was collected via phone interview by Customer Research Inc.

AK
Argie K.
Arlington Heights, IL
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Argie said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

RT
Ronald T.
Chicago, IL
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Ronald said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
Illinois
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Barbara said the staff was very available when they were needed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 379 in total