Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

395 Reviews

94% Would Recommend
Latest Review 5 days ago

Reviews


LM
Lukasz M.
Des Plaines, IL
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Lukasz said the business was very good, and he received quality service.
This review was collected via phone interview by Customer Research Inc.

AZ
Aleksandr Z.
Chicago, IL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Aleksandr said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CL
Christie and martin L.
Arlington Heights, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/21/2017
Poor business ethics
The owner chris promised me 1 tire. A day later I called the shop. It was never done. When I asked why he said that my wife called earlier and complained about the time its taking. And because she did he refused service unless my wife apologizes to him for it taking 2 days to mount 1 tire. We had our children w us. He made a scene in front of them so we left. Had to drive to nearest tire shop on the flat. All because the owner is childish and hates to be called out on his promise time lies. I've been a mechanic for 20 years and have never seen a buiseness treat people like this. Unprofessional and immature. They play games with the customers and their cars. This place gives mechanics a bad rep. Dont go here.

DB
David B.
Rolling Meadows, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
David said that the business is professional. They got things done.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Schaumburg, IL
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
John said they took care of the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

AC
Anita C.
Park Ridge, IL
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Anita said the service was quick, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

GT
Gerilyn T.
Matteson, IL
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Gerilyn said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

SA
Shrirman A.
Palatine, IL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2017 Category: Service
Shrirman said the business was very good and he didn't have any issues. The staff was prompt. He was concerned because the initial quote was $500, and then they raised the price to $800 once they had the vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Arlington Heights, IL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Joseph said the girl at the front desk was excellent.
This review was collected via phone interview by Customer Research Inc.

EC
Elias C.
Arlington Heights, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Elias said the business provides good service. The job was done well and their attention to detail was excellent. He is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Cannon Falls, MN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Daniel said this business was good.
This review was collected via phone interview by Customer Research Inc.

KW
Keith W.
Evanston, IL
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Keith said this business goes above and beyond in terms of accommodating the needs of their customers. They are helpful in making sure their customers can move from point a to point b when they are having trouble with their vehicles by offering rides or housing options. The customer service at this business is great and overall they do a really great job in making sure their customers are satisfied.
This review was collected via phone interview by Customer Research Inc.

NN
Neelsen N.
Bridgeview, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Neelsen said the service is great and he doesn't have to worry about follow ups.
This review was collected via phone interview by Customer Research Inc.

AK
Argie K.
Arlington Heights, IL
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Argie said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

RT
Ronald T.
Chicago, IL
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Ronald said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
Illinois
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Barbara said the staff was very available when they were needed.
This review was collected via phone interview by Customer Research Inc.

CI
Ccar I.
Chicago, IL
Mitsubishi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Ccar said the staff knew they were doing. They used at least 3 safety measures. The staff member he deal with spoke to him nicely and he drove carefully because of the snow. He was fast, quick and he did a good job. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

ER
Erica R.
Mount Prospect, IL
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Erica said she would have appreciated a call from the business with an update on her vehicle, as she didn't hear from the business for a whole day.
This review was collected via phone interview by Customer Research Inc.

JA
Judy A.
Arlington Heights, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Judy said she went in for an oil change. The service was quick and fast and she liked it.
This review was collected via phone interview by Customer Research Inc.

RA
Ralph A.
Mount Prospect, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Ralph said he is a repeat customer of this business because he gets good service every time. The staff are nice and courteous. The facility does good work. He is satisfied.
This review was collected via phone interview by Customer Research Inc.