Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 452 Reviews )

94% Would Recommend
Latest Review 12 days ago

Reviews


PU
Phil U.
Palatine, IL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
GREAT SERVICE!
Chris & Scott, provide excellent service and affordable prices.

BR
BARRY R.
Algonquin, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Great job
Great job

TS
Tony S.
Arlington Heights, IL
Honda Civic Cpe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
Tony said the business gave him a quote that was higher than what other facilities in the area would have charged. The amount of time that the staff said the service would take was also longer than others in the area quoted.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Bartlett, IL
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Mark said the employees provided excellent service. They were on time, communicated well, and took care of him.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Chicago, IL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Service Satisfaction
The staff did a great job repairing my car in a timely and professional manner.

AW
Anne or Mark W.
Des Plaines, IL
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
very dependable and helpful...have kept my Pontiac running!!!
I can always count on an honest appraisal of what is needed to be done on My Pontiac...they are honest,,helpful and I really appreciated the loaner car as they worked on my car for two days...pleasant staff and obviously work well together...

BM
Billy M.
Des Plaines, IL
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Spoke with Deb. She said when the business called for the vehicle to be picked up it still took a couple of hours.
This review was collected via phone interview by Customer Research Inc.

RP
Russ P.
Arlington Heights, IL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Russ said he brought his vehicle in to the facility for an oil change. The staff noticed a leak in his tire and fixed it.
This review was collected via phone interview by Customer Research Inc.

LP
Louie P.
Prospect Heights, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Louie said they showed up right away, he was given an honest estimate and they fixed the vehicle on the same day.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Des Plaines, IL
Volkswagen Touareg
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Dennis said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

YH
Yifeng H.
Ann Arbor, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Yifeng said his vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

AV
Alfred V.
Mount Prospect, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Alfred said everything was great and it went smoothly. The staff were very polite, and they gave him a ride home. He said it was awesome.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Arlington Heights, IL
Nissan NV200
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/04/2018 Category: Service
Daniel said the vehicle was not fixed properly. It had to be towed again.
This review was collected via phone interview by Customer Research Inc.

RA
Ralph A.
Mount Prospect, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Ralph said he has been going there for a long time. The staff did excellent work and the people were all nice.
This review was collected via phone interview by Customer Research Inc.

TW
Tima W.
Arlington Heights, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Tima said she has been to the business a couple times, and the staff provided good service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

RZ
Richard Z.
ARLINGTON HEIGHTS, IL
Chrysler 300M
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jack K.
Woodridge, IL
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Great Service
Responsive, thoughtful, and efficient service. Would do business with them again.

NR
NICHOLAS R.
Elgin, IL
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2018
Still Waiting on Quote Breakdown
Asked for an itemized rate quote and still have yet to receive. Was told it would only take a day, and it's been 5 days and counting now. Yet, the charge for $130 assessment was billed on time before I left. Asked for an assessment on the reliability and safety mechanics and instead received a litany of issues that don't exactly factor into either of these categories. Won't be going back nor recommending to anyone.

RW
Robert W.
Mount Prospect, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Oil Change the Easy Way
Walked in on a Saturday , no appointment required for an oil change. Service was fast and problem free. Great neighborhood place to have all your service done on your cars.

JZ
John Z.
Riverwoods, IL
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
John said they were out to the vehicle faster than expected. They called a tow truck and gave him a ride home. They said they would have the vehicle by the end of the day, and they delivered.
This review was collected via phone interview by Customer Research Inc.