Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

362 Reviews

94% Would Recommend
Latest Review 3 days ago

Reviews


JB
John / Jean B.
Mount Prospect, IL
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
John said he likes them and they took care of everything.
This review was collected via phone interview by Customer Research Inc.

SP
Sarah P.
Wood Dale, IL
Volkswagen Passat
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2017 Category: Service
Sarah said it took awhile. There were a lot differences with the prices.
This review was collected via phone interview by Customer Research Inc.

AG
AMANDA G.
Deerfield, IL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Always the best
I will not take my vehicle anywhere else. Chris and his crew are awesome and I would recommend to everyone.

JV
Juan V.
Park Ridge, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Juan said the service was good. The staff was nice, and they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TM
Tracy M.
Schiller Park, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/05/2017
Rear End Work
We were recommended by AAA to this auto repair shop for a Tow after a rear end collision. The Tow dispatcher sold the shop's services for fixing the Rear End work. We didn't know where else to go so we went with the recommendation and the online reviews. The Exhaust system was damaged in the collision, when the system was replaced the chrome end caps that are supposed to be horizontal, look like CAT EYES (they are slanted). Aesthetically the tail pipes look shoddy at best. The body shop affiliate (Addison Auto Body) that did the bumper work failed to attach the rear wheel well shroud securely (there is a screw missing causing the fender to flop around). The spare tire assembly was dangling and was not secured properly upon the vehicle's delivery. Fortunately we were able to tighten the spare wheel more than 12 turns to secure to the undercarriage of the vehicle. The tow hitch cover was sealed shut and was not replaced with the original quick release tabs. When it was brought up that the job was not complete and we were not satisfied, the owner stumbled over his words trying to justify what happened speaking over the customer's explanation of issues. We just wanted the vehicle fixed CORRECTLY. A 2nd order of parts was needed and that was NOT complete (still missing the screw for the wheel well). The only good thing was the vehicle was clean upon its it return.

FA
Francisco A.
Chicago, IL
Mercury Sable
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2017 Category: Service
Francisco said this business was good, but they were a bit slow.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Arlington Heights, IL
Saturn Ion 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Daniel said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
Bradley, IL
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Donald said the business provides prompt, and courteous service.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Bettendorf, IA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Melissa said that she and her husband were visiting from out of town. The employees of the business took care of them.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Mount Prospect, IL
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Tom said the business is very good. They were prompt and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Julius P.
Mount Prospect, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Julius said the repairs were done in a timely manner and he would like to thank the business.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Palatine, IL
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017 Category: Service
Jack said this business gave him good service.
This review was collected via phone interview by Customer Research Inc.

BH
Bojana H.
Des Plaines, IL
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Bojana said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AN
Askari N.
Arlington Heights, IL
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Askari said the service was efficient and he likes the fact that they were straight to the point. He really appreciates Chris' patience and effort to get his vehicle repaired.
This review was collected via phone interview by Customer Research Inc.

JD
Jacquelyn D.
Arlington Heights, IL
Audi A6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Jacquelyn said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.

FM
Friel M.
Park Ridge, IL
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017
The service technician and the tow truck drivers were all very friendly and very courteous.
I believe the service was excellent, I would recommend them to anyone.

AL
ANTHONY L.
Inverness, IL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017
Teenager filled with wrong fuel!
Our teenager mistakenly filled our car with diesel fuel rather than gasoline. We are AAA members and called for roadside service. All About Automotive arrived with their tow truck, accessed the problem, and towed the car to their service station. All About Automotive then offered a thorough explanation of the procedures to fix the car and made the repairs as promised at a fair price. I highly recommend this company for their honesty and exemplary service!

MS
Matthew S.
Des Plaines, IL
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Matthew said this business did as they said. He got his vehicle within 24 hours and it is working well. The people he interacted with were very nice. The person on the phone was also very nice.
This review was collected via phone interview by Customer Research Inc.

JH
Joan H.
Arlington Heights, IL
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
Joan said they have always done a good job for her.
This review was collected via phone interview by Customer Research Inc.

MR
Marcia R.
Elk Grove Village, IL
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Marcia said everything at this business was wonderful. They were helpful and polite.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 362 in total