Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

686 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


TB
Timothy B.
Sparrows Point, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Spoke with Lisa. She said she had an awesome experience, and they are great. This business did the inspection faster than any other business she has spoken with. The service was fine, and they did the work perfectly. She has no complaints. The technicians are friendly and courteous but the prices are high. This business wanted $500 for the same service that she had done at another facility for $167.
This review was collected via phone interview by Customer Research Inc.

AJ
Anthony J.
Essex, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017
Class Always
Great place Always

DW
Daryl W.
Baltimore, MD
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017 Category: Service
Daryl said that when he took his vehicle into this business all of his tires were filled. However, when he picked it up he had a slow leak as if it had been driven and then he had to pay extra to have a spare put on.
This review was collected via phone interview by Customer Research Inc.

RA
Robin A.
Middle River, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Spoke with Guy. He said this business did everything as promised and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MR
Michele R.
Essex, MD
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Michele said this business was quick and reasonably priced. She was very happy with them.
This review was collected via phone interview by Customer Research Inc.

JV
Jairo V.
Essex, MD
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Jairo said there is nothing wrong with his vehicle. The experience was good.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Cleveland, OH
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Matt said this business was pretty good and had his vehicle done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

HD
Hershel D.
Rosedale, MD
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2017 Category: Service
Hershel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Middle River, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
John said it was great, in depth and professional customer service, from both Terry and Jerry.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Essex, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Mike said this business is close to him.
This review was collected via phone interview by Customer Research Inc.

CJ
Cecil J.
Middle River, MD
Infiniti QX4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/10/2017 Category: Service
Cecil said he had to take his vehicle back to the business because they put in a new distributor and it came loose the next day.
This review was collected via phone interview by Customer Research Inc.

IG
Imani G.
Baltimore, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017 Category: Service
Imani said the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
Juan M.
Baltimore, MD
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
Juan said they did a good job but he had to wait a long time.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Essex, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Excellent Service
I took my van in for an inspection and the shop offered to run me home vs. me calling an Uber ride or taxi. Also, I found their service to be very honest, friendly, and customer-focused. I will be taking my vehicle here for service from now on.

SW
Sharon W.
Sparrows Point, MD
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Jerry and Dale are honest mechanics
I having been bring my Ford Taurus X here for the last four years and I am very pleased with their honestly and expertise in auto
repair.

LT
Luis T.
Cambridge, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
You're several
You're several

TA
Tim A.
Middle River, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Great maintenance visit AGAIN!
Terry and the team once again provided excellent service to my vehicle. The work was completed in a timely manner and with in budget. Definitely will be back for more maintenance!

RS
Russell S.
Essex, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Spoke with Sandy. She said this business did what they said they would do, and they did not try to get them to do a lot of other things. They made suggestions, but they were not forceful. She appreciates the expedited service.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Goog Job
Everything you could want for all you car needs. I believe in preventive maintenance having said that, all the work is performed as expected no unnecessary work is ever done here. No one has ever worked on my car except these guys! I pan to keep my car for many years to come and with their help I know I can!!

TS
Tim S.
Rosedale, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017
Honest
Job done right and you can always believe the recommendations on repairs that need to be addressed and the ones that can wait.