Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

673 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


RW
Robert W.
Essex, MD
Toyota Sienna
Verified Customer
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05/01/2017
Excellent Service
I took my van in for an inspection and the shop offered to run me home vs. me calling an Uber ride or taxi. Also, I found their service to be very honest, friendly, and customer-focused. I will be taking my vehicle here for service from now on.

SW
Sharon W.
Sparrows Point, MD
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Jerry and Dale are honest mechanics
I having been bring my Ford Taurus X here for the last four years and I am very pleased with their honestly and expertise in auto
repair.

LT
Luis T.
Cambridge, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
You're several
You're several

TA
Tim A.
Middle River, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Great maintenance visit AGAIN!
Terry and the team once again provided excellent service to my vehicle. The work was completed in a timely manner and with in budget. Definitely will be back for more maintenance!

RS
Russell S.
Essex, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Spoke with Sandy. She said this business did what they said they would do, and they did not try to get them to do a lot of other things. They made suggestions, but they were not forceful. She appreciates the expedited service.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Goog Job
Everything you could want for all you car needs. I believe in preventive maintenance having said that, all the work is performed as expected no unnecessary work is ever done here. No one has ever worked on my car except these guys! I pan to keep my car for many years to come and with their help I know I can!!

TS
Tim S.
Rosedale, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017
Honest
Job done right and you can always believe the recommendations on repairs that need to be addressed and the ones that can wait.

RA
Robin A.
Middle River, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Spoke with Guy. He said the only problem he has is that he can't ever duplicate the problem with the monitoring system.
This review was collected via phone interview by Customer Research Inc.

QC
Quentin C.
Dundalk, MD
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Quentin said the customer service is pleasant.
This review was collected via phone interview by Customer Research Inc.

LF
Lisa F.
Middle River, MD
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2017 Category: Service
Lisa said she was satisfied with her experience.
This review was collected via phone interview by Customer Research Inc.

WP
Woodrow P.
Essex, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
All Phase Auto Repair is easy to find, and efficient in the check-in process as well as delivery of services.
Upon arrival the friendly, helpful, efficient woman at the front check-in counter was great. I felt like she was interested in my needs, professional, and friendly. The work needed was complete and efficiently conducted.

CD
Christopher D.
Middle River, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Christopher said the business picked up some things he did not and he normally does his own work. They kept his vehicle clean and he was happy.
This review was collected via phone interview by Customer Research Inc.

AR
Abdelmounaie R.
Baltimore, MD
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Adelmounaie said they explained what repairs were needed.
This review was collected via phone interview by Customer Research Inc.

SW
Sharon W.
Essex, MD
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017
Great place to have your car repaired!
Jerry and Dale are honest mechanics!

KD
Karen D.
Baltimore, MD
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017
Great service
I took my Saab in for a look because it was having trouble shifting into second and third gear, with the RPM's shooting up. I had 2 different places tell me they didn't know what was going on or that I needed to see a Saab specialist. Took it to All Phase and they got me in right away on a Saturday morning, and turns out all I needed was a transmission fluid flush/replacement! They even stayed past closing so I could pick the car. Has been working fine ever since. Very nice people too.

TF
Travis F.
Middle River, MD
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017 Category: Service
Travis said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Josefa A.
Essex, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017 Category: Service
Josefa said her experience was good at this business.
This review was collected via phone interview by Customer Research Inc.

JB
Julio B.
Baltimore, MD
Scion xD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Julio said the service was alright.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Abingdon, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Bob said the business is always good. He did not have any problems and they were able to do everything.
This review was collected via phone interview by Customer Research Inc.

GA
Gwendolyn A.
Middle River, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017
Great Service
Proactive, friendly, organize, detailed, good listeners, patient...