Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

692 Reviews

96% Would Recommend
Latest Review 12 days ago

Reviews


SH
Shamera H.
Essex, MD
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Shamera said Jerry and Terry were really helpful and awesome.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Dundalk, MD
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Thomas said everyone was friendly at the business. The work was efficient, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
Essex, MD
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Matt said the team provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

FJ
Fredrick J.
Middle River, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Fredrick said he likes the technology which he was communicated with. When he came back, Mary (He thinks is her name) was very informative with what she provided. She offered some more services, and he does not feel she was overbearing. He is very happy with the service provided.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Dundalk, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Bill said the staff is honest and thorough.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Baltimore, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Customer service
My son and I tried to repair a wiring issue in the rear lights and finally gave up. All Phase repaired the problem in one day.

RJ
Rachel J.
Baltimore, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Tire rotation
Always a great experience at All-Phase Auto - easy to schedule my appointment, knowledgeable staff, and kind people.

HO
Henry O.
Essex, MD
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Henry said the staff did excellent work, and greeted him.
This review was collected via phone interview by Customer Research Inc.

AM
Adrian M.
Dundalk, MD
Chevrolet Spark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Adrian said the team was able to get to him on the same day and Terry was really good.
This review was collected via phone interview by Customer Research Inc.

SJ
Stacy J.
Essex, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Stacy said the employees did everything they told him they were going to do and they called him when his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Essex, MD
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
Amazing Experience
I had a horrible situation in which my daughters car could not be repaired at a AAA auto care place in White Marsh. My brother suggested towing it hear and I could not be more pleased. I was sure it was going to need an engine replacement but after replacing the timing belt and a few minor issues the car runs great.
Thanks to Teri and the staff for a job well done. I will be bringing all my cars here from now on.

JL
James L.
Sparrows Point, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
James said the mechanic did a good job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TL
Teresa L.
Baltimore, MD
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2017
Great Communication, friendly, very professional,
Took my 2006 Saturn Ion in for a Md state inspection, It was done in the time that was quoted, communications were great, as they were very friendly and professional, Explaining in detail, and the place was spotless, would absolutely do business with All Phase Auto again !

GW
Garry W.
Dundalk, MD
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Garry said the staff does excellent work.
This review was collected via phone interview by Customer Research Inc.

AN
Anchalee N.
Essex, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Anchalee said the staff paid attention to detail and they were efficient. They were also very informative.
This review was collected via phone interview by Customer Research Inc.

CB
Corliss B.
Middle River, MD
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Corliss said she was grateful for their honest service.
This review was collected via phone interview by Customer Research Inc.

MF
Marylou F.
Essex, MD
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Oil change
I have been doing business with All Phase for several years. I have a new car now and brought my car in for an oil change. I had an appointment and stayed while my car was worked on. I was in and out in less than an hour. Really nice, friendly people. Bathroom was very clean.

RK
Robert K.
Sparrows Point, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Robert said the staff was great to work with.
This review was collected via phone interview by Customer Research Inc.

MR
Maranda R.
Abingdon, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Maranda said the service was very good. The employees were nice and helpful. They let her know everything she needed to know.
This review was collected via phone interview by Customer Research Inc.

DC
Dolphis C.
Middle River, MD
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Dolphis said the staff got the vehicle done the same day. The staff did what he wanted them to do. They did an excellent job, and it was very timely. The service was really good. He was offered a ride home.
This review was collected via phone interview by Customer Research Inc.