ReScore Reviews™ (2)
I am sorry there was a misunderstanding. When you brought it in and asked for diagnoses and removal of the broken part, we went ahead with those things. When we talked to you on the phone, you said OK so we thought we were moving forward on the same page. I know the car runs much better and we worked with you on the payment. I would like to discuss this with you and find out where the communication breakdown happened. You have been a valued customer for several years and we would not want that to change.