Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,883 Reviews)

ReScore Reviews™ (29)

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
95% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Gulfport, MS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021 Category: Service
Wrong Appointment
I had mistakenly scheduled my vehicle for maintenance on the wrong day but the day I went in they took me in regardless 10/10
JOHN T., Service Manager from Allen Hyundai responded on 06/15/2021

Treating our customers to excellent service is always our top priority!

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

We look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Verified Customer
Kiln, MS
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021 Category: Service
Ms. Dee
Ms. Dee in the service department was very helpful.
JOHN T., Service Manager from Allen Hyundai responded on 06/15/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JL
John L.
Biloxi, MS
2012 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021 Category: Service
Great service
Another great service on our car. No hassle fast and easy
JT
JOHN T., Service Manager from Allen Hyundai responded on 06/11/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

TP
Tonya P.
Diamondhead, MS
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021 Category: Service
Service Manager
The service manager is always so helpful.
JT
JOHN T., Service Manager from Allen Hyundai responded on 06/07/2021

Thank you for your kind words and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

We look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Verified Customer
Ogdensburg, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2021 Category: Service
Great Service
They were able to get my car in even when they were extremely busy. The staff is very helpful and friendly.
JOHN T., Service Manager from Allen Hyundai responded on 06/07/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

UF
Ute F.
Biloxi, MS
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2021 Category: Service
Oil change
Waiting room needs improvement
JT
JOHN T., Service Manager from Allen Hyundai responded on 06/02/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Our service staff is trained to complete a multi-point inspection on every visit where we check your entire vehicle over and measure items for wear and tear. I apologize if your advisor did not review this with you. I can retrieve your file and have a copy sent to you for your records. Please feel free to contact me and let me know.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

We look forward to serving you again!

John "JT" Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Verified Customer
Gulfport, MS
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021 Category: Service
Recall update and service.
Excellent and quick completion of needed work.
JOHN T., Service Manager from Allen Hyundai responded on 06/02/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

We look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JH
James H.
Biloxi, MS
2012 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021 Category: Service
2012 Genesis Coupe oil change
Done quick and easy.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2021 Category: Service
2016 Hyundai Genesis Coupe Ultimate brakes
Brakes, oil change, cabin filter all done with care. Great job.
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/28/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/28/2021

Thank you Sir!!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

CG
Curtis G.
MS
2011 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021 Category: Service
Always Dependable!
Always Dependable, always professional. Came through as they usually do and made short notice repair to my daughter's car at critical moment. Thanks to the great Service Team!
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/21/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

DC
David C.
Gulfport, MS
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021 Category: Service
Front driver’s side door wouldn’t shut on my 2013,Santa Fe
The staff at Allen Hyundai provided the required service to repair the problem I had with the front driver’s side door not shutting.
Thanks Steve for managing the staff to correct the problem and for your courtesy.
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/20/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Verified Customer
Biloxi, MS
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021 Category: Service
Service was great
Great service
JOHN T., Service Manager from Allen Hyundai responded on 05/19/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

LG
Lucy G.
Ocean Springs, MS
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021 Category: Service
Good and fair business
Excellent service.

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2021 Category: Service
Good and fair business
Enjoyed my whole experience
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/18/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com
JT
JOHN T., Service Manager from Allen Hyundai responded on 06/01/2021

Thank you for the 5 stars.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JH
James H.
Biloxi, MS
2012 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021 Category: Service
2012 Genesis Coupe flood damage
Things were great except time insurance company took doing estimates.
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/14/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

VT
Vickie T.
Vancleave, MS
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021 Category: Service
It’s a friendly environment very caring
Allen Hyundai is a wonderful place to shop for a vehicle this was my very first time buying a vehicle on my own. So they took time to make sure I understand everything going on.
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/12/2021

Thank you for your kind words and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

We look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

KR
Kimberly R.
Biloxi, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021 Category: Service
Great service department
Every time I go they are friendly and courteous. They always make me feel welcome and wanted as a customer.
JT
JOHN T., Service Manager from Allen Hyundai responded on 05/13/2021

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com