Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,793 Reviews)

ReScore Reviews™ (20)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


JH
James H.
Gautier, MS
2016 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020 Category: Service
Service 10/19/20
in and out quick and easy.
JT
JOHN T., Service Manager from Allen Hyundai responded on 10/22/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

We look forward to serving you again!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

VB
Vicki B.
Ocean Springs, MS
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Amazing Service in EVERY way!!
I have been dealing with Allen Hyundai for years now and have never had a single reason to complain!! I bought two wonderful cars there and they have done a great job taking care of them, and me. Plus they took better care of my significant other's Ford F150 than the Ford dealership did. I will ALWAYS do business with them!!
JT
JOHN T., Service Manager from Allen Hyundai responded on 10/20/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

RL
Randall L.
Gulfport, MS
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
Quick and friendly
When calling for a service appointment the staff works with you for a time that works for you. The staff, not only the service department but the entire dealership is friendly and professional.
JT
JOHN T., Service Manager from Allen Hyundai responded on 10/20/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an exceptional service experience.

Your kind words are greatly appreciated and we look forward to serving you again!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

LT
Leonardo T.
Biloxi, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020 Category: Service
Professionalism
Totally friendly and fun and professional.
JT
JOHN T., Service Manager from Allen Hyundai responded on 10/12/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

We appreciate your opinions and feedback as they help us to learn, improve and excel in order to provide an excellent service experience.

Treating our customers to excellent service is always our top priority.

We look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Verified Customer
Kenneth City, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Service was faster than expected
I showed up a little earlier than my appointment time and my Tuscon was taken right in. The wait time was short and before I knew it I was back on the road.
JOHN T., Service Manager from Allen Hyundai responded on 10/08/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

We appreciate your opinions and feedback as they help us to learn, improve and excel in order to provide an excellent service experience.

Treating our customers to excellent service is always our top priority.

We look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

LG
Lydia G.
Gulfport, MS
2016 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2020 Category: Service
Professional service
Everyone very courteous and professional
JT
JOHN T., Service Manager from Allen Hyundai responded on 10/08/2020

Thank you for taking the time to fill out our survey.

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

BC
Brenda C.
Hattiesburg, MS
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020 Category: Service
Allen Huundai
I was treated very respectfully. The waiting room was clean and tidy and the chairs comfortable.
My car was taken care of promptly.
JT
JOHN T., Service Manager from Allen Hyundai responded on 10/02/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an excellent service experience.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JK
Jason K.
Pass Christian, MS
2020 Hyundai Venue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
Love the service
The service and detail people go out of there way to help you coming to my work when I have called and pick up my car and bring it back before I get off work will not go anywhere else
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/25/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an excellent service experience.

Your kind words are greatly appreciated and we look forward to serving you again!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JS
Jason S.
Wamic, OR
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020 Category: Service
Excellent
Everyone is extremely friendly nice and helpful. The service staff are excellent and professional they checked everything to make sure that the failed part did not affect any other parts and fixed the problem. Very impressed will definitely return for any other needs the car may have.
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/24/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an excellent service experience.

Your kind words are greatly appreciated and we look forward to serving you again!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

LJ
Leroy J.
Pass Christian, MS
2016 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2020 Category: Service
Customer Service is key
I work in customer service every day, you have to know how to treat people make them feel at home and also make them feel like they can trust you at all times. This dealership does just that
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/21/2020

Thank you for being a loyal customer and allowing us the opportunity to serve you.

When our customers leave here happy, that makes us happy.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

EH
Eric H.
Gulfport, MS
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
ALWAYS TOP NOTCH WORK & PERSONNEL
ABSOLUTELY. . . .
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/18/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an excellent service experience.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Verified Customer
Long Beach, MS
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Great service and friendly, caring employees!
The reason I continue to bring my Tucson to Allen Hyundai is for the excellent service and the friendly employees. I know that my vehicle will be given thorough care. It is nice to have trustworthy people taking care of my car!
JOHN T., Service Manager from Allen Hyundai responded on 09/18/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you.

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an excellent service experience.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

SS
Sarah S.
Pass Christian, MS
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020 Category: Service
Pleasantly surprised and pleased!
From the moment of looking and purchasing my vehicle, to the awesome safety features and quality service follow up; I’m overjoyed and pleased! I’ve been pleasantly surprised at how awesome a Hyundai vehicle is and definitely pleased with the service of the salesman and the service department! The service is a breeze when you’re a busy person yourself!
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/13/2020

Thank you being a loyal customer and for allowing us the opportunity to serve you.
Your opinions and your feedback help us to learn, improve and excel in order to provide you with excellent service.
Thank you for your kind words.
We value your business and look forward to serving you again!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JG
James G.
Gulfport, MS
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020 Category: Service
Better Than Expected
The service given for the price was better than anywhere i have ever been to and the personnel was very friendly, so i will definitely be back there.
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/12/2020

Thank you for being a loyal customer and for allowing us the opportunity to serve you!

Your opinions and your feedback help us to learn, improve and excel in order to provide you with an excellent service experience.

Your kind words are greatly appreciated and we look forward to serving you again!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JG
James G.
Gulfport, MS
2013 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2020 Category: Service
Services for oil changes
Not sure If I can trust them fully
JT
JOHN T., Service Manager from Allen Hyundai responded on 09/10/2020

We apologize you received service that was not exceptional and gives you reason to feel you are not sure you can trust us. Please contact me at your convenience and I will be glad to listen to your concerns and work to resolve any issues so we may continue to serve you and regain your confidence and trust.

We appreciate your opinions and feedback as they help us to learn, improve and excel in order to provide an exceptional service experience.

Treating our customers to excellent service is always our top priority!

We look forward to serving you again!

John "JT" Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com