Davis, I am sorry that you feel this way. We attended to your convertable top that had prior issues that you were aware of and didn't fix. We ended up fixing everything back to normal and I told your daughter that I owe her a full detail, not just a complimentary wash. I don't know how our customer service and patients with the already compromised top, could have been any better. We are sorry that you feel this way but we do not feel that we deserve the low review.
car looked great