Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

128 Reviews

97% Would Recommend
Latest Review 5 months ago

Reviews


BN
Bonnie N.
California
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Bonnie said she got everything she wanted from this business. There were no problems and she did not have to go back.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
Thousand Oaks, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Joe said the business provides excellent service.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Thousand Oaks, CA
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
David said Luke, in the mechanical section, was very personable and knew what he was doing.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Westlake Village, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015
As close to perfection as possible!
This visit was for my son's car, and although a fairly simple car and repair Garrett and his team took care of all perfectly and professionally!

Excellent and high quality service at a very competitive rate! What more can anyone ask for?

RL
Racheal L.
Santa Cruz, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
Racheal said this business was very helpful. They explained what they were doing so she could understand.
This review was collected via phone interview by Customer Research Inc.

DM
Derek M.
Woodland Hills, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2015
quality of service and communication
I recommend Allens auto body shop for their diligence, high quality, and care for my cars needs. It's my new one stop shop.

GA
Garrett A.
Westlake Village, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Garrett said this business was great and the staff was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EA
Emily A.
Port Hueneme Cbc Base, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Emily said the business did a great job. They were accommodating, helpful, and the service was great.
This review was collected via phone interview by Customer Research Inc.

CM
Camille M.
Westlake Village, CA
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2015
Customer service & prompt delivery
Chris was helpful. Great customer service.

JF
Jim F.
California
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2015 Category: Service
Jim said the business provides outstanding service.
This review was collected via phone interview by Customer Research Inc.

SS
Sid S.
California
Lexus RX 330
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/26/2015 Category: Service
Sid said this business did not fix the unspecified issue. He would not recommend them for service for reasons already mentioned.
This review was collected via phone interview by Customer Research Inc.
Allen Automotive G. from ALLEN AUTO BODY SHOP INC responded on 03/30/2015

Customer came in a asked us to fix one thing and one thing only.  After advising the customer to fix the other issues he declined.  Of course after the other issues failed the shop is now the one at fault.  This is a prime example as to how you cant get along and please everybody.


RW
Robert W.
Westlake Village, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2015 Category: Service
Robert said the business is a fantastic family owned business that really knows their stuff. His vehicle had a rather long list of needs and they were able to address every one of them. He is so pleased with the results.
This review was collected via phone interview by Customer Research Inc.

MB
MICHEAL B.
Mercedes-Benz SL320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2015
the work was fantastic!
I was kept updated on all the work. No surprises and the car looked great.

AD
Alison D.
Westlake Village, CA
Jaguar S-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Spoke with Phillip. He said the business did a good job. They were on time and returned the vehicle immediately upon request. They were pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

CG
CHASE G.
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015
Quick service/Great price
Unfortunately I have had to use Alan autobody many times. Fortunately I have had to use Alan autobody many times. Haha. Great guys. Great service.

AG
Arnie G.
Westlake Village, CA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Arnie said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

WD
WILLIAM D.
Agoura Hills, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2015
Body work and Service
Their work is above par and their customer service is excellent.

JW
Jason W.
California
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Jason said this business provided all around good service.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
West Hills, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
Michael said the repairs were done in a timely manner and the price was great. The business was also very, very friendly.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Agoura Hills, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Joseph said the staff was very nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 128 in total