Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

550 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 6 days ago

Reviews


CN
Crystal N.
Los Angeles, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2014 Category: Service
Crystal said the gentlemen who helped her at this business was very empathetic with her situation, intent on providing good service and doing what he could to make sure her vehicle was repaired at a reasonable price. She stated that the price was very reasonable for what she had done, the service was excellent and her vehicle is running very well. She was very pleased.
This review was collected via phone interview by Customer Research Inc.

FN
FRED N.
CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014
The staff are like a happy family with us.
We have found the repair and other services to be flawless, very considerate and very customer service oriented.

RH
RITA H.
Hacienda Heights, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014
Helpful staff
Your manager Andrew is most helpful and answers all your questions
Juan F. G. from Allstate Auto Repair responded on 11/03/2014

Thank you Mrs. Huerta, we appreciate your feedback.


BB
BRUCE B.
La Crescenta Montrose, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2014
Great job
I fixed my old Honda in this place and I am very satisfied with their job. I highly recommend this shop to all.
Juan F. G. from Allstate Auto Repair responded on 11/03/2014

Thank you Mr. Bagheri for recommending us is a pleasure serving you


JS
John S.
CA
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2014 Category: Service
John said this business did a good job and he is very happy with them.
This review was collected via phone interview by Customer Research Inc.

CC
Cheonhee C.
CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Service
Cheonhee said the service was great. He said he liked the service and would probably be back.
This review was collected via phone interview by Customer Research Inc.

GN
Geoff N.
CA
Audi S4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2014 Category: Service
Geoff said he received good, quality service. The employees were friendly and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

MR
MARK R.
CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2014
great service
Nicely done, as always! She's runnin' like a champ!
Juan F. G. from Allstate Auto Repair responded on 11/03/2014

Thank you Mark, as always! we appreciate your business.


BR
BIENVENIDO R.
CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014
the staff are very helpful and corteous
Always do a good job
Juan F. G. from Allstate Auto Repair responded on 11/03/2014

Thank you for your business and trusting us Ben.


JS
James S.
Los Angeles, CA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2014 Category: Service
James said he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

WN
William N.
Glendale, CA
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
William said this business is competitive with their pricing, good timing and everything is satisfactory.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Los Angeles, CA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Chris said they were polite and they did a really good job taking care of him.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2014 Category: Service
Mark said the staff have good personalities.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Glendale, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2014
Always kept informed
Whether the job is large or small, and I've had both, Juan and Andrew always keep you informed as to the progress of the work being done. They are honest and they stand behind their work.
Juan F. G. from Allstate Auto Repair responded on 11/03/2014

Thank you Mr. Samuelsen for trusting us with your cars is a pleasure working for you.


JM
Johnny M.
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Johnny said this business was helpful and informative. He is a really satisfied customer and would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

AJ
ANDREA J.
Los Angeles, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014
Business is growing
I called AAA Rodaside Service for a reliable auto body shop for maintenance on my vehicle. Went with Allstate Auto Repair. Called for same day appointment, got it. Pleased with overall customer service, reasonable and affordable prices. Good location and clean waiting area with free tv. and wi-fi. Time waiting for my vehicle to be serviced was quoted and right on schedule.
Juan F. G. from Allstate Auto Repair responded on 11/03/2014

Thank you Ms. James for your business and for recommending us. We are happy to know you are pleased with our service.


JK
JAMES K.
CA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2014
prompt service...really saved me a lot of time!!!
Juan and Andrew stepped up big-time! I needed a new battery, and I was able to have the new ACDelco battery installed in 20 minutes. David did a great job cleaning the cables and I was in and out so quickly! Thanks Allstate!
Juan F. G. from Allstate Auto Repair responded on 09/02/2014

Thank you James, we appreciate the feed back.


MH
MARCELINO H.
CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2014
2001 suburban oil change
A friendly and efficient service.
Juan F. G. from Allstate Auto Repair responded on 09/02/2014

Mr. Hernandez thank you for taking the time, we appreciate you response.


AR
APHRODITTE R.
CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2014
Excellent Service
Very efficient, always helpful - love taking my car here.
Juan F. G. from Allstate Auto Repair responded on 09/02/2014

Thank you for your kind words.


HM
Horacio M.
Los Angeles, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Service
Horacio said this business is excellent.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 08/22/2014

MARCO THANK YOU FOR YOUR KIND WORDS AND FOR TRUSTING US TO CARE FOR YOUR FORD RANGER. 

FROM ALL OF US AT ALLSTATE AUTO REPAIR


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