Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

551 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 3 days ago

Reviews


HM
Horacio M.
Los Angeles, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Service
Horacio said this business is excellent.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 08/22/2014

MARCO THANK YOU FOR YOUR KIND WORDS AND FOR TRUSTING US TO CARE FOR YOUR FORD RANGER. 

FROM ALL OF US AT ALLSTATE AUTO REPAIR


OC
Omero C.
CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Omero said the business told him they would fix the problem with the vehicle, then follow up with him on the service including the parts. He was offered a ride back and forth to his home or work if needed. The service they provide is a little more personal.
This review was collected via phone interview by Customer Research Inc.

DK
DENNIS K.
La Cañada Flintridge, CA
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014
The people that work there.
I always take my cars there.

RG
Rose G.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2014 Category: Service
Rose said the overall experience was good. She was happy to find out about the business. Her friend recommended them.
This review was collected via phone interview by Customer Research Inc.

EH
ELIZABETH H.
La Crescenta Montrose, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014
Complete on time and great!
Needed my truck back the same day and it happened. Have had no problems since and am very happy with the service and the guys at the front desk! Thank you!

WP
WAYNE P.
CA
Infiniti I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014
good fast service
My alternator went out and Andrew with Allstate was very helpful with a quote and even gave us options of a new one versus a rebuilt. Other shops that gave me quotes, did not mention if they were using new or rebuilt. When I asked, they were always rebuilt ones. It's great to be given options and have them explained to you. I brought the car to them in the morning and it was done by the afternoon. They even had it washed nicely including armoralling the tires.

CC
CATHRYN C.
La Crescenta Montrose, CA
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2014
great service!
The fact that I was able to drop my car off in the middle of the night on a Friday was amazing. Then I got my car back the next day! Fixed and WASHED! So great. I will always go back. Thanks guys!

BG
BARBARA G.
CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2014
Honest, concerned,they work with you
Excellent service

RC
Rita C.
Pomona, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
In The Know
Theirs no dummies working here4! All work done on my car was done by people that know what they are doing. That gives me peace of mind: ) Thanks!

MP
MANISH P.
La Crescenta Montrose, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2014
Quality of work
Excellent.

DG
Danielle G.
La Crescenta Montrose, CA
Subaru Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014 Category: Service
Danielle said this business is awesome.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Garden Grove, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2014 Category: Service
Jeff said they were amazing.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 07/29/2014

IT WAS A PLEASURE MEETING YOU JEFF AND THANK YOU FOR TRUSTING US WITH YOUR TRUCK. BEST WISHES FROM ALL OF US. THANK YOU FOR THE POSITIVE WORDS. HAVE A GREAT WEEK.

ANDREW


JP
Joe P.
Los Angeles, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Joe said this business has really good service. They are on time, did an oil check and are very professional.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 07/29/2014

THANK YOU FOR COMING BY JOE AND LETTING US TAKE CARE OF YOUR LEXUS. HAVE A GREAT WEEEK.

ANDREW


MD
Micaela D.
CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Micaela said they really checked out the vehicle. They fixed the issue and cleaned the area.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
La Crescenta Montrose, CA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2014 Category: Service
Bill said the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
JAN M.
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
Explains repairs completely
I've always had great service at Allstate. They explain recommended repairs in detail, even calling up the faulty part on computer to show me part that I will need, plus the price. I appreciate the prompt service and honest work done here. Plus, they don't assume I'm a "dumb girl" who is not interested in her car! I am a careful consumer who is learning more and more about car service repairs.

CM
Chris M.
Los Angeles, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Chris said he has been going to this business for a while. He knows them. They are very honest. He had them check out an issue with his vehicle and they deemed that it was not necessary for this issue to be fixed. This business saved him a lot money as a result of being honest with him about this issue. They work they did do on his vehicle was fantastic.
This review was collected via phone interview by Customer Research Inc.

JC
JOE C.
Burbank, CA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014
Great and prompt work
Fast service and reliable staff

MP
Manish P.
La Crescenta Montrose, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Manish said this business was good and he appreciates their service.
This review was collected via phone interview by Customer Research Inc.

WN
William N.
Glendale, CA
BMW 325is
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
William said this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

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