Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

541 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 8 days ago

Reviews


HL
Hal L.
Montrose, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Hal said the employees took care of him even though it was late in the day. They fixed all 4 of his brakes. Juan was very nice, did a great job, and took care of business. The business provided great brake service. It was a positive experience. They were professional, they did the job in timely manner, and he is pleased with his brakes.
This review was collected via phone interview by Customer Research Inc.

CM
Celeste M.
Tujunga, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Celeste said she is very pleased with the business. They are very honest and they explain everything to her. They try to keep costs down as much as possible. She stated she feels she isn't being ripped off. Juan is a very special employee.
This review was collected via phone interview by Customer Research Inc.

GD
GARY D.
Tujunga, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017
Good Fast Service
Juan the manager very knowledgeable and pleasant to deal with.
The service personnel very pleasant and knowledgeable as well.
I will be getting all my service done there from now on.

TB
Travis B.
Tujunga, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Travis said the staff worked with his schedule and did exactly what they said they would. The service was quick.
This review was collected via phone interview by Customer Research Inc.

FT
Frank T.
California
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Frank said the staff started the work on time and the job was done very quickly. The service was nice.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Montrose, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2017
Honest,Professionalism
Been going to Allstate For over 16 years.Juan and the guys do exceptional work I highly recommend Allstate to any of my friends. Thank you guys.if you don't need it he will tell you,if you need it he'll tell you.Point blank,I have trusted them with all my families cars..Thank You Juan

DG
DANIEL G.
La Crescenta, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017
Great Service
As always, Allstate Auto Service provided me with a great experience. I brought in one of my cars for a new battery. The job was completed quickly and at a fair price. I have been a customer for years and highly recommend them to everybody. Juan and his staff are the best.

KK
Kent K.
Sunland, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Kent said the staff was right on. They did the diagnosis, fixed his vehicle, and had it back to him the next day.
This review was collected via phone interview by Customer Research Inc.

MH
Marian H.
Glendale, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Marian said the business was courteous and did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Rafael M.
North Hills, CA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Rafael said there was no hassle and the process was simple.
This review was collected via phone interview by Customer Research Inc.

KM
Kylee M.
Pasadena, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017
Outstanding service
Being a young woman, I get a lot of anxiety when it comes to my car being serviced. Am I paying too much? Is this actually something I need done? I was referred to All State by a long time customer of theirs, and I have never been more calm about placing the fate of my car in someone else’s hands. They tell me exactly what needs to be done now, and things that can wait a while so my bill isn’t so high. Their guarantee on all of the work they do simply
proves how outstanding they are.

RS
Ron S.
Glendale, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Ron said the employees were professional and they did their job well.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
La Crescenta, CA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Mark said the staff at this business stayed late the day before a holiday in order to fix his vehicle. He has been going to this place for a long time and they always provide incredible service.
This review was collected via phone interview by Customer Research Inc.

PL
PAULETTE L.
Glendale, CA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017
Service
Excellent

AS
Art S.
Los Angeles, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Art said the owner of this business was honest and he did good work. He was satisfied with them. They took good care of everything.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
La Crescenta, CA
INFINITI I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Ron said he drives past this business everyday. They do the job and their service is good. When he originally went in they were not able to fit him in.
This review was collected via phone interview by Customer Research Inc.

AS
Allen S.
California
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Allen said Juan was amazing. He provided very efficient service. He made sure to follow up his service as promised.
This review was collected via phone interview by Customer Research Inc.

KL
Kyle L.
Yucaipa, CA
Volkswagen Touareg
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2017 Category: Service
Kyle said the staff told him one thing but he got something else.
This review was collected via phone interview by Customer Research Inc.

ES
Edward S.
La Crescenta, CA
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Spoke with Kristi. She said the business always treats her fairly. She really appreciates them.
This review was collected via phone interview by Customer Research Inc.

RM
ROMMEL M.
La Crescenta, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Tire change and alignment
Staff is professional and does good recommendations on repairs without any problems after.
Juan F. G. from Allstate Auto Repair responded on 11/15/2017

Thank you Rommel, for taking the time to comment and for the recommendation. We appreciate it.

Juan G.


Displaying Review 101 - 120 of 541 in total