Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

205 Reviews

100% Would Recommend
99% Business Response
Latest Review 3 days ago

Reviews


LB
Len B.
Cleveland, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Len said he is very satisfied with the work. The people and the work are very good.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 02/01/2018

Thank you for your kind words, Len. We appreciate your business.


MO
Mark O.
Cleveland, OH
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Mark said the business got him in and out. They were friendly and answered all his questions. He stated he's satisfied, and they're good.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 02/01/2018

Thank you for your kind words, Mark. We appreciate your business.


CC
CHRIS C.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
Oil change
Had an appointment for an oil change , & also they did a safety inspection of my vehicle, & recommended some needed to work , this helps to get the most out of my ride .THANKZ...
AL D. from Al's Auto Service Inc responded on 01/20/2018

Thank you for your kind words.  We appreciate your business.


EM
Elaine M.
Cleveland, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Elaine said the staff were honest, good people, and she was pleased with their service.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/20/2018

Thank you for your kind words. We appreciate your business.


ES
Emily S.
Brunswick, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Emily said the staff at this business were very kind and they took really good care of her.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/20/2018

Thank you for your kind words. We appreciate your business.


GM
Glenn M.
Westlake, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
McArdle Review
Al patiently and benevolently attended to my interlock system which an auto dealership broke. He made the repair at no charge and helped direct me on getting the towing reimbursed by AAA. This was all way above and beyond the call of duty.
AL D. from Al's Auto Service Inc responded on 01/06/2018

Thank you for your kind words.  We appreciate your business!!


CG
Charlie G.
North Royalton, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Charlie said the business is awesome. They are professional, and have good prices.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/10/2018

Thank you for your kind words.  We appreciate your business.


JA
Jeff A.
Cleveland, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Jeff said he was very satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/09/2018

Thank you for your kind words.  We appreciate your business.


HA
Harold A.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Spoke with Harold's wife. She said the business was trustworthy.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/15/2018

Thank you for your kind words.  We appreciate your business.


FB
Frank B.
Cleveland, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Frank said that everything works out pretty well when he deals with this business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/15/2018

Thank you for your kind words. We appreciate your business.


MP
Michael P.
Strongsville, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Spoke with Charles. He said the business has a polite staff. The service was thorough and quick. He and his son did not have to stand around long.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/05/2018

Thank you for your kind words. We appreciate your business.


JH
Jessica H.
Lakewood, OH
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Jessica said the staff at this business was able to really help her out when she needed it.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 01/05/2018

Thank you for your kind words.  We appreciate your business.


KH
KAREN H.
Cleveland, OH
Ford ZX2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
I give you 5 stars
The people that work there are wonderful. The service is great.
AL D. from Al's Auto Service Inc responded on 12/22/2017

Thank you for your kind words.  We appreciate your business!!


DF
DON F.
Avon Lake, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Honesty, Integrity, Caring, Superior work
We proudly claim Al's Auto Service as our Number 1 Go-to for all of our car servicing, repair and questions for over 12 years now. Al, Marty and Scott are unequivocal the best in their field. And besides that, they are top notch individuals who are honest, frank and caring. Although we moved a distance away, they still remain our car service team.
AL D. from Al's Auto Service Inc responded on 12/22/2017

Thank you for your kind words. We appreciate your business!!


MG
Mike G.
Lyndhurst, OH
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Mike said the diagnostic test and the service were done in a timely manner. The work was guaranteed.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/22/2017

Thank you for your kind words. We appreciate your business!!


RC
Rodney C.
Cleveland, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Rodney said the business is the best.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/14/2017

Thank you for your kind words.  We appreciate your business!!


JN
Jim N.
Cleveland, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017
Friendly fast service.
I called for a front end alignment they took me the same day. Very competent and helpful. Highly recommend this auto shop. you guys need to update this review site. why type 250 words when a 100 will do.....................................................
AL D. from Al's Auto Service Inc responded on 12/12/2017

Thank you for your kind words.  We appreciate your business.  We will look into the limits on the site.


BT
Bob T.
Cleveland, OH
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Bob said Al and the whole crew were a pleasure to work with. Their service is always excellent and they always take the time to explain the work that needs to be done.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/07/2017

Thank you for your kind words.  We truly appreciate your business.


RB
Roberta B.
Cleveland, OH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Roberta said she had a good experience.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/05/2017

Thank you for your kind words.  We appreciate your business.


AU
Andy U.
Cleveland, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Andy said his vehicle is running well after being serviced by this business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/05/2017

Thank you for your kind words.  We appreciate your business.