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Not only that but i kept asking for transmission fluid as it says in my owners manual needed. The receptionist shouldnt give advice if shes not familar with cars. I said id just take my car to the dealer for the change. She insisted time and time again since i have a CVT transmission a fluid change wasnt humanly possible and my car just doesnt get fluid. At first i thought it was odd and felt like i was scammed out of 50. So went to my car looked at my owners manual again and its NEEDED for my CVT. Took it to the dealer and they were happy to get me fluid and my issues are no longer there. The lady was dumb, i should have insisted on a refund, but now i will never return. Waste of time and money.