ReScore Reviews™ (5)
Thank you, Colleen. We appreciate you taking the time to let us know that you would recommend us. Please let us know if you need anything else at all.
Am Pm Automotive
Thank you Peggy for giving AM PM Automotive a 5-star review! We appreciate you taking the time to let us and other customers know we do a great job!
Please feel free to contact us if you need anything at all.
Thank you, Bryan, for the 5 star review AND bringing your truck back in this week for the repairs we suggested. Together we will keep you and your truck on the road safe! Please let us know if you need anything else at all.
Thank you Glenn! We appreciate the 5 star review that you gave us and the vote of confidence!
Please let us know if you have any questions at all.
Thank you, Sharon for the 5-Star review. We appreciate the kind words. If you have any questions at all, dont hesitate to call or stop in.
AM PM Automotive Repair
Thank you for bringing this to our attention. We are so sorry about any miscommunication on your repair invoice. We would never want to surprise any customer with a total that was not 100% agreed upon. We will make sure that in the future it never happens again. Please feel free to contact us at anytime with questions or concerns.
AM PM Automotive Repair
Hi Omar! Thank you very much for the review. We try our best to be honest and really educate our customers to make the best decisions for themselves and vehicles. If you ever have any questions at all, please feel free to contact us at any time. 651-426-0462
Thanks Dwight! We appreciate the review. Next visit we will try for great service though. Please feel free to contact us with any questions or concerns.
Thank you, Frank for your kind words and 5-Star review and continued loyalty to AM PM automotive.
I was given an estimate of over $4500 for a leaking radiator, heavy oil leak from valve covers, replaced of the rear shocks and control arms. It was stated that one of my tires was bald and another was badly worn.
I started to question the estimate based on the tire issues. None of the tires were bald and they are relatively new with just 15,000 miles. The tires are about 1 year old.
I took the car to a local repair shop that I had done business with before. Their findings were the radiator did not leak under pressure, the suspension, wheel bearings and control arms were good. They did see a minor oil leak from the valve covers that was typical for a car with 110,000 miles on it. They recommended a can of Stop Leak versus a $1200 repair.
So, I really have questions about a $4500 estimate for one thing, but it was obvious to me just looking at the tires that none of them were bald or badly worn.
I know I will not be taking my car back to AM-PM as they have losses my trust. I had large repair bill last year for a water pump and suspension hose. Now I wonder if they repair bills was valid or even needed.
We are sorry that you had a negative experience at AM PM Automotive Repair when you brought your vehicle in on November 19, 2019. That was not our intention and we hope we can work on making this situation right.
You had brought your vehicle in for heavy clunking noise in the front after parking, first turning and backing up. We did find that both your control arms were shifting significantly, which hadn't improved from July 2018 when we first noticed the issue. As per our custom, we facilitated a full visual inspection of your vehicle to inform you what is going on with your vehicle so you can make an educated repair decision that works best for you.
We did report that the radiator had leaks that were just starting at both lower corners, and your right front inner tie rod end had minor play. The previous time you brought your vehicle in on July 2018, we reported the valve cover gaskets were leaking heavily and your left front wheel bearing had play. Both of which had not improved.
We provided estimates for replacing both front control arms, the radiator and coolant flush, both inner and outer tie rods on the right front, alignment, left wheel bearing and a tune-up that included replacing the valve cover gaskets.
We understand that some shops might not lift a vehicle off the ground to observe any suspension issues or loose parts, this is really important in order diagnose them. We want to extend you the opportunity to bring your vehicle back, free of charge, and one of our certified, experienced technicians will take you through the recommendations with your vehicle. If you choose to have any work completed, you could use one of our complimentary loaner vehicles so you would not have to be without transportation.
Lastly, we would never recommend putting "stop leak" in a coolant system as it will clog the heater core and result in additional parts needing replacement as well. We highly encourage you to avoid this false fix. There are multiple videos on YouTube showcasing the damage.
Please feel free to contact us at 651-426-0462 at any time with any questions or to schedule the complimentary visit. We hope you give us a second chance and the oppurtunity to make things right again.
Very satisfied with the job they did!!
Thanks Dan! We appreciate the kind words and we think you are awesome as well. Please let us know if you need anything at all.