Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

293 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


HS
Houston S.
Ladson, SC
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Houston said he was treated very well by the staff. This is the only facility he uses.
This review was collected via phone interview by Customer Research Inc.

HW
Herbert W.
Charleston, SC
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Herbert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MK
Maria K.
Charleston, SC
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Maria said the employees were very pleasant. They provided excellent service. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/29/2018

Maria thanks for your business. let us know if we can help in the future
Bob Zobel owner


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Kevin K.
Summerville, SC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Kevin said that the facility did good work.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/29/2018

Kevin thanaks for your business.
Bob Zobel owner


JF
Jacob F.
South Carolina
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Rebecca. She said she loves the guys at this business. Everything went really well. The technicians are really honest and trustworthy. They tell it like it is. They let her know what needed to be done right away and what could wait and what would eventually happen down the road. It is always fun to chat with them.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/26/2018

Rebecca thanks so much for your business. Please let us know if we can help in the future
Bob

BOB Z. from American Automotive responded on 06/29/2018

Rebecca
Thanks for bringing you car to us for repairs. As always we appreciate your business.
Bob Zobel owner


DP
Drew P.
Charleston, SC
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Drew said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/26/2018

Drew thanks for your business.
Bob


JB
JAMES B.
Johns Island, SC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
2002 Honda Repair.
Had car towed overnight, diagnose the next morning and needed a new starter. Car was ready by that afternoon. Great service.
BOB Z. from American Automotive responded on 06/07/2018

James as always thanks for your business. look forward to helping you in a couple of weeks for your tuneup
Bob Zobel 
owner


JC
Jairo C.
South Carolina
Mazda RX-8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jairo said the service was good.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/07/2018

Jairo
Thanks for your business. Hopefully you got to the bottom as to why the converter was heating up so bad.
Bob Zobel
owner


LA
Larry A.
Charleston, SC
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Larry said that he appreciated the staff's courtesy, promptness and thoroughness of service.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/05/2018

Mr Addington as always thanks for your business.
Bob Zobel
owner


AR
Adam R.
Charleston, SC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Adam said the service was good. He had no problems with the work.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/05/2018

Adam thanks for your business. let us know if we can help in the future.
Bob Zobel
owner


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Kim C.
Charleston, SC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Kim said they were awesome to deal with.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/05/2018

Kim thanks for your business. Let us know if we can help in the future.
Bob


SP
Steve P.
Johns Island, SC
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Steve said the service was excellent and he's appreciative of it.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/05/2018

Steve as always we appreciate your business. Let us know if we can help in the future.
Bob Zobel
owner


BR
Bryan R.
Charleston, SC
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Bryan said the service was good.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 06/05/2018

Bryan thanks for all your business
Bob


EM
Ernie M.
Charleston, SC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Ernie said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Mark M.
Charleston, SC
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Spoke with Abby. She said the staff were very professional and prompt.
This review was collected via phone interview by Customer Research Inc.

HC
Hunter C.
Charleston, SC
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Hunter said that the service he received from the business was great . The staff is nice and honest.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 04/09/2018

Hunter
Thanks for your business. let us know if we can help down the road.
Bob Zobel owner


CP
Clifton P.
Charleston, SC
Oldsmobile Aurora
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Clifton said the staff is very good, they stay on time and he has no problems.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 04/09/2018

Clifton thanks for your business. let us know if we can help out in the future.
Bob Zobel
owner


SM
Scott M.
Charleston, SC
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Scott said the service was the best.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 03/22/2018

Scott
Thanks for your business. Let us know if we can help in the future.
Bob Zobel
owner


DH
Daniel H.
Charleston, SC
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Daniel said the staff was knowledgeable. He stated he felt very assured about his vehicle, and the business has a convenient location.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 03/22/2018

Daniel as always we appreciate your business
Bob Zobel
owner


IS
Irrigaton S.
South Carolina
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Spoke with James. He said he was in and out of the business in a timely manner. The staff provided good service.
This review was collected via phone interview by Customer Research Inc.
BOB Z. from American Automotive responded on 03/19/2018

JAMES THANKS FOR YOUR BUSINESS. LRT US KNOW IF WE CAN HELP IN THE FUTURE
BOB ZOBEL
OWNER


Displaying Review 1 - 20 of 293 in total