Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

297 Reviews

98% Would Recommend
Latest Review about 3 years ago

Reviews


JT
Jesse T.
California
Suzuki Reno
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014 Category: Service
Jesse said she really liked the way the facility communicated with her. They tried to be as efficient as possible and they were okay with any decision she made.
This review was collected via phone interview by Customer Research Inc.

KC
Kara C.
Mc Kinleyville, CA
Land Rover Discovery
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2014 Category: Service
Kara said the business was good and would recommend them.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Eureka, CA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2014 Category: Service
Kim said Javier is very sincere and he stuck around after hours so she could get her vehicle.
This review was collected via phone interview by Customer Research Inc.

LM
LINDA M.
Eureka, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014
Oil chang
Excellent service as always. Exceptional staff!

WD
Wesley D.
Eureka, CA
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014 Category: Service
Wesley said they took care of his problem.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Eureka, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014 Category: Service
Jack said the business did everything well. They were great, and he appreciates their service.
This review was collected via phone interview by Customer Research Inc.

ES
Ellis S.
Eureka, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014 Category: Service
Ellis said the service was quick, the vehicle is running very well now and a lot cheaper than she expected.
This review was collected via phone interview by Customer Research Inc.

DC
Dean C.
Redding, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014 Category: Service
Dean said the business has good people working there and they always do right by him.
This review was collected via phone interview by Customer Research Inc.

RM
Royal (BRUCE) M.
Eureka, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014
Good and friendly service
Excellent, prompt, and personal service. We couldn't ask for better service.
Hi back Susan
The McCarthys

BE
BROOKE E.
Arcata, CA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2014
Very friendly service
Everything was great, from the friendly office staff to the owner giving me a ride to work since the shuttle was taking someone else. The car was ready when they said it would be.

JC
JOHN C.
Eureka, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014
Professional & got the repairs done on schedule
I was very happy with everything!

RH
RACHEL H.
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014
Awesome!
Genuine staff. Friendly and productive! We got a coupon for maintance so we tried them out. This is our go to auto repair shop now!

UL
Ursula L.
Eureka, CA
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2014 Category: Service
Ursula said the cost was higher than she thought. She can hear a noise coming from the power steering. She will take her vehicle back to the business because she was satisfied overall.
This review was collected via phone interview by Customer Research Inc.

JD
Joseph D.
Eureka, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Joseph said the business was good. Susan took great care of them. She was very polite, honest and helpful even though they were busy.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Fortuna, CA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Tom said they did a wonderful job and he really appreciated them leaving a sheet inside of his vehicle. The sheet had what was done and what he needed to get fixed down the road.
This review was collected via phone interview by Customer Research Inc.

VC
VINCE C.
Scotia, CA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2014
free ink pens
good customer service, quick service

SG
SHAWN G.
Willow Creek, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014
Top Notch
Great business, very professional and meticulous in their work. They have a gained a customer for life!

PE
Pete E.
Mc Kinleyville, CA
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/11/2014 Category: Service
Pete said there was some miscommunication but his wife was able to get it under control.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTINE B.
Eureka, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014
Oil change
Wonderful service

TM
Tamika M.
Arcata, CA
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Tamika said the business was very honest and trustworthy. She appreciated that they do provide a shuttle service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 297 in total