ReScore Reviews™ (40)

ReScore
Overall Rating 3.7999988/5Overall Rating 3.7999988/5Overall Rating 3.7999988/5rating 3.7999988rating 3.7999988
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Michael R. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"In & Out"
Salesman was great. Management questionable.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 10/21/2017 07:57 AM
Robert G. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
Timely notification and repair of recalled items.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 08:02 AM
Bob H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great team"
Had car serviced for recall item.Team was very efficient and car was ready very quickly
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 03:59 PM
Gary B. at Arapahoe Hyundai responded on 10/20/2017

 

   Hello Bob,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

 

Gary Burton
Service and Parts Director
303-539-1700
Ted S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fantastic experience. Great employees
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 03:47 PM
Gary B. at Arapahoe Hyundai responded on 10/20/2017

Good Morning Ted, 
 
   We understand that your time is valuable and we very much appreciate you taking time to leave feedback for our service team. We are always striving to improve on our customer’s experience.
I would also like to thank you for the 5 STAR review and kind words and we look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service personnel were very friendly."
Service personnel were very friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:06 AM
Gary B. at Arapahoe Hyundai responded on 10/19/2017

 

   Hello,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

 

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent 30,000 Mile Service"
Up front with the service done on the vehicle and the cost of the maintenance done.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 08:49 PM
Gary B. at Arapahoe Hyundai responded on 10/19/2017

Hello,

  I would like to thank you for taking time to leave feedback for our service team as it helps us improve our customers experience, I would also like to thank you for the 5 STAR review and kind words.
We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
geographic location; good car service team; completion time
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:40 PM
Gary B. at Arapahoe Hyundai responded on 10/19/2017

Good Afternoon, 
 
   We understand that your time is valuable and we very much appreciate you taking time to leave feedback for our service team. We are always striving to improve on our customer’s experience.
I would also like to thank you for the 5 STAR review and kind words and we look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
THOMAS N. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took care of the problems"
To difficult to contact service agent for updates on schedule for completion
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 05:28 PM
Gary B. at Arapahoe Hyundai responded on 10/19/2017

 

Hello Thomas,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review. I will also talk to my staff about communication.
 
 
We look forward to your continued support.

 

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient friendly service And I love the Hyundai car warranty"
Reid dealership, and I love the Hyundai car warranty
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 11:30 AM
Gary B. at Arapahoe Hyundai responded on 10/19/2017

           

Hello,

Thank you for taking the time to tell us about your experience at Arapahoe Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

We look forward to your continued support.

 

 

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Arapahoe Hyundai"
Service department - Easy to schedule, friendly knowledgeable staff, in and out promptly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 08:48 AM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

           

Hello,

Thank you very much for taking the time to give us feedback.

We regularly make improvements to our service as a result of the valuable feedback we receive from our guests.

We look forward to serving you in the future.

Gary Burton
Service and Parts Director
303-539-1700
Peter G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Prompt and courteous
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 09:08 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Hello Peter,

 Thank you for you loyalty throughout the years. It’s fantastic when our loyal customers let us know about their 5 STAR visits. Thank you for your business and time. We look forward to seeing you during your next visit!

Gary Burton
Service and Parts Director
303-539-1700
Nevelyn F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
In and out in sufficient time
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:22 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Good Morning Nevelyn, 
 
   We understand that your time is valuable and we very much appreciate you taking time to leave feedback for our service team. We are always striving to improve on our customer’s experience.
I would also like to thank you for the 5 STAR review and kind words and we look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Timothy C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/a
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:53 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

           

Hello Timothy,

Thank you for taking the time to tell us about your experience at Arapahoe Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

We look forward to your continued support.

 

 

Gary Burton
Service and Parts Director
303-539-1700
Wayne N. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They did what they promised in the amount of time they promised!"
They made it easy. I was very pleased.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 04:16 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

           

Hello Wayne,

Thank you very much for taking the time to give us feedback.
 We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. I would also like to thank you for the 5 star review and kind words.

We look forward to serving you in the future.

Gary Burton
Service and Parts Director
303-539-1700
JESSE B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Santa fe"
I didn't like my car wash
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 02:24 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Hello Jesse,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Terry M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Workers are prompt, efficient and pleasant. I'm an older female and they treat me as though I have a brain....this is rare....:-)"
see above
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:33 AM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Good morning Terry ,

  I would like to thank you for taking time to leave feedback for our service team as it helps us improve our customers experience, I would also like to thank you for the 5 STAR review and kind words.
We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Conveniently located"
Conveniently located; helpful to have service scheduled on the weekend.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:06 AM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

           

Hello,

Thank you for taking the time to tell us about your experience at Arapahoe Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

We look forward to your continued support.

 

 

Gary Burton
Service and Parts Director
303-539-1700
Diane Y. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was really great."
Very friendly service guy. Was very helpful.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:11 AM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Good morning Diane ,

  I would like to thank you for taking time to leave feedback for our service team as it helps us improve our customers experience, I would also like to thank you for the 5 STAR review and kind words.
We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I would buy another Hyundai based on the service I have received.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 09:19 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Hello,

 Thank you for you loyalty throughout the years. It’s always great  when our loyal customers let us know about their 5 STAR visits. Thank you for your business and time.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Angela E. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Services is awesome"
Customer Services is awesome, Technicians were extremely friendly
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:37 PM
Gary B. at Arapahoe Hyundai responded on 10/18/2017

Hello Angela,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700
Displaying Review 1 - 20 of 2572 in total