Cadillac Of South Charlotte Body Shop

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 1292 Reviews )

97% Would Recommend
Latest Review about 2 years ago

Reviews


LL
Lindsay L.
South Carolina
Verified Customer
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11/23/2015 Category: Collision
Lindsay said from start to finish this business was wonderful.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Collision
Randy said everything at this business was good. They have performed all of his vehicle's repairs for the last several years.
This review was collected via phone interview by Customer Research Inc.

DS
Darryl S.
North Carolina
Verified Customer
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11/19/2015 Category: Collision
Darryl said there was a small problem with the test drive. The steering wheel was a little off, but they fixed it.
This review was collected via phone interview by Customer Research Inc.

TF
Theresa F.
North Carolina
Verified Customer
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11/16/2015 Category: Collision
Theresa said she had a great experience and Bruce took care of everything.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
South Carolina
Verified Customer
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11/14/2015 Category: Collision
Steven said David, an employee at the business was straightforward, kept his word and was good to work with. He had to return his vehicle to the business because there were some things they had to redo. He requested to get the paint removed in between his lights but they still have not done it.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
North Carolina
Verified Customer
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11/12/2015 Category: Collision
Joseph said he had a good experience and the facility was nice.
This review was collected via phone interview by Customer Research Inc.

JN
Jorge N.
North Carolina
Verified Customer
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11/12/2015 Category: Collision
Jorge said they were great. They did a really good job, were professional, and he was happy.
This review was collected via phone interview by Customer Research Inc.

LM
Leslie M.
South Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2015 Category: Collision
Leslie said this business provided good service. The vehicle looks great and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

SB
Stephanie B.
North Carolina
Verified Customer
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11/12/2015 Category: Collision
Stephanie said the business provided great service, from taking care of her vehicle to the employees being nice and friendly. If she ever purchases another vehicle it will be from the parent business.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2015 Category: Collision
Spoke with Crystal. She said the representative kept her updated from start to finish, she he was very nice. The customer service was excellent, and her vehicle was finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RS
Reginald S.
Virginia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2015 Category: Collision
Spoke with Sarah. She said she called the business a few times during the repair, but she never received a call back. She had to go to the place of the business to get the update on her vehicle. The business told her vehicle would be finished within 3 to 4 days but they took 8 days due to parts being ordered.
This review was collected via phone interview by Customer Research Inc.

RB
Raelyn B.
North Carolina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2015 Category: Collision
Raelyn said the business did a good job, but they took a little bit longer than expected.
This review was collected via phone interview by Customer Research Inc.

JT
Jackienette T.
North Carolina
Verified Customer
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11/07/2015 Category: Collision
Jackienette said she was very pleased with this business.
This review was collected via phone interview by Customer Research Inc.

DR
Devon R.
North Carolina
Verified Customer
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11/06/2015 Category: Collision
Devon said the repair was done perfectly. His vehicle was ready four days earlier than promised. They called him once a week in the beginning and twice a week at the end.
This review was collected via phone interview by Customer Research Inc.

RG
Ronald G.
North Carolina
Verified Customer
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11/06/2015 Category: Collision
Spoke with Janet. She said the business did a great job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
North Carolina
Verified Customer
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11/05/2015 Category: Collision
Michael said the business did what he needed. They went above and beyond, his vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

SL
Steven L.
North Carolina
Verified Customer
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11/05/2015 Category: Collision
Steven said they were very efficient and the quality of work turned out great.
This review was collected via phone interview by Customer Research Inc.

DN
Dennis N.
North Carolina
Verified Customer
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11/04/2015 Category: Collision
Dennis said this business was very efficient. He dealt with them before, and he has found them to do a very good job. They had his vehicle ready early, and because of all this he already has recommended others to them.
This review was collected via phone interview by Customer Research Inc.

TW
Tamera W.
North Carolina
Verified Customer
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10/31/2015 Category: Collision
Tamera said she really likes the dealerships and will continue to work with them. This business did a great job. They were honest and less expensive.
This review was collected via phone interview by Customer Research Inc.

ZY
Zhiru Y.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Collision
Zhiru said the business answered all of his questions in a timely manner and the whole process went well. His vehicle was at the business for 3 weeks because of damaged parts that had to be reordered. He could not recall exactly how long this went over the promised date.
This review was collected via phone interview by Customer Research Inc.