Cadillac Of South Charlotte Body Shop

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1292 Reviews

97% Would Recommend
Latest Review almost 2 years ago

Reviews


RD
Robert D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Collision
Robert said his overall experience was very good. The staff was excellent.
This review was collected via phone interview by Customer Research Inc.

KB
Kamalakar B.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Collision
Kamalakar said he is satisfied with the way they handled things and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

LD
Louis D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Collision
Louis said this business provided exceptional customer service.
This review was collected via phone interview by Customer Research Inc.

GS
Gwendolyn S.
South Carolina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2015 Category: Collision
Gwendolyn said it was good, but not perfect. They were a day or two late and gave her no reason for the delay.
This review was collected via phone interview by Customer Research Inc.

VM
Vincent M.
South Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015 Category: Collision
Vincent said the repair looks great. He is very happy, it looks brand new. The employees were friendly and courteous, and the process was easy. There is a scuff on the side they did not see, and Kerry Smith came out ant tried to rub it out, but he has to take it back to have it buffed again. David called him back after he left a message. His vehicle was finished 2 days sooner than promised, and he will go back again if needed.
This review was collected via phone interview by Customer Research Inc.

JB
Jonathan B.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015 Category: Collision
Jonathan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Collision
Mark said David is awesome.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Collision
John said this business was phenomenal and able to do an amazing job. The manager kept was in contact with him the entire time informing him of their progress and giving hip options and because of this he had the best experience he has ever had. They even had his vehicle ready sooner than they promised.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
North Carolina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Collision
Carlos said this business had good service. In terms of communication, he did not receive a phone call or text messages.
This review was collected via phone interview by Customer Research Inc.

KS
Kaitlin S.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Collision
Kaitlin said the person she was dealing with kept her informed and updated her on what was going on. It was an easy process.
This review was collected via phone interview by Customer Research Inc.

CT
Cynthia T.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Collision
Cynthia said the business was good, but she was told her vehicle would be done by Thursday. They were not done until Monday due to ordering parts.
This review was collected via phone interview by Customer Research Inc.

JB
Judith B.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Collision
Judith said David did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2015 Category: Collision
William said he had a very good experience. They repaired his vehicle to his satisfaction and washed it.
This review was collected via phone interview by Customer Research Inc.

RW
Ronald W.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2015 Category: Collision
Ronald said the business listened to his concerns and they did exactly what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2015 Category: Collision
Thomas said this business did a good job and his vehicle was done before the promised date. He was pleased.
This review was collected via phone interview by Customer Research Inc.

JO
Jamie O.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Collision
Jamie said they were very professional from the first time when she went in until she picked up her vehicle. They did a great job on her vehicle and the facility was cleaned inside and out. She has told people to take their vehicles in as well.
This review was collected via phone interview by Customer Research Inc.

JT
Jeremy T.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Collision
Jeremy said the work was done fast and his vehicle was done a day before. This business detailed his vehicle, waxed it and they cleaned it well. The staff at this business is friendly. He has no issues with the insurance company and everything went as expected plus a little more.
This review was collected via phone interview by Customer Research Inc.

MR
Marion R.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Collision
Marion said this business did a good job and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KW
Kris W.
South Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Collision
Spoke with Kay. She said they were excellent and has called everyone to let them know. The vehicle was clean, it was spotless and they took care of everything. They even put Armor All to make it shiny and they went the extra mile. They also put 2 quarts of oil and told her she would need to get the oil changed and she really appreciates this. She also let her insurance know of the excellent work and she was very pleased.
This review was collected via phone interview by Customer Research Inc.

JD
Joseph D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Collision
Joseph said he had no complaints with this business, everything was fine.
This review was collected via phone interview by Customer Research Inc.