Cadillac Of South Charlotte Body Shop

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 1292 Reviews )

97% Would Recommend
Latest Review about 2 years ago

Reviews


TS
Timothy S.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Collision
Timothy said the business had excellent customer service and they treated him well.
This review was collected via phone interview by Customer Research Inc.

SD
Samantha D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2015 Category: Collision
Samantha said there were no problems with the repairs performed by this business and they did a good job.
This review was collected via phone interview by Customer Research Inc.

GS
Gerald S.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2015 Category: Collision
Gerald said the facility did quality work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JH
Jeffrey H.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2015 Category: Collision
Jeffrey said they were very professional and helpful. The staff was very pleasant to deal with. He worked with David, he was awesome and he really appreciated all of his help. They had great cookies.
This review was collected via phone interview by Customer Research Inc.

SS
Santina S.
South Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Collision
Santina said they did an excellent job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

PN
Phuc N.
South Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Collision
Phuc said Jay and David did a great job. Jay provided him with a lot of information. The repair was very good.
This review was collected via phone interview by Customer Research Inc.

VB
Vincent B.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Collision
Vincent said they exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

SD
Sam D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Collision
Sam said his vehicle was ready on time. He was kept informed and the business did a super job.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015 Category: Collision
Mary said the business did good work. The employees were polite, courteous, thorough and responsive.
This review was collected via phone interview by Customer Research Inc.

TN
Tre N.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015 Category: Collision
Tre said it was a very simple experience with this business. There was a three day delay because they had to order a new windshield.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015 Category: Collision
William said his vehicle was ready on time. They have good communication and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
South Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015 Category: Collision
John said the staff is professional and friendly and the work was good.
This review was collected via phone interview by Customer Research Inc.

MM
Marcus M.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015 Category: Collision
Marcus said this business has great customer service. The people are nice, honest and finished the work in a timely manner. He will take the vehicle back, the front bumper is out of alignment.
This review was collected via phone interview by Customer Research Inc.

DB
Derreck B.
North Carolina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2015 Category: Collision
Derreck said the communication could have been better. The trim has popped off and the turn signal light is not working properly. There was a parts delay but he could not recall exactly how much longer it took.
This review was collected via phone interview by Customer Research Inc.

KN
Kenny N.
North Carolina
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/01/2015 Category: Collision
Kenny said the quality of the work was great. They forgot to replace the parts in the suspension which delayed the vehicle by two days. He lost money because he had to take off from work twice to pick up his vehicle.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2015 Category: Collision
Stephen said he thought the service was excellent. The results were great and his vehicle is fixed. He was impressed with the website and how it showed pictures of the progress of his vehicle. The customer service was great.
This review was collected via phone interview by Customer Research Inc.

JD
Jerome D.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Collision
Jerome said the business did everything he expected them to do.
This review was collected via phone interview by Customer Research Inc.

TF
Thomas F.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Collision
Thomas said the business was great and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TY
Tom Y.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Collision
Tom said this business did a good job and he was completely satisfied.
This review was collected via phone interview by Customer Research Inc.

PR
Poonam R.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015 Category: Collision
Spoke with Akhilesh. He said this business made the repairs very seamless. The job was completed on time and if there was a problem they would communicate it with him.
This review was collected via phone interview by Customer Research Inc.