Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

286 Reviews

90% Would Recommend
Latest Review 28 days ago

Reviews


CH
Carrie H.
Portland, OR
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Carrie said she has been dealing with them since Tom and Margie ran this business. She goes way back.
This review was collected via phone interview by Customer Research Inc.

MM
Meghan M.
Portland, OR
Ford ZX2
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/28/2017 Category: Service
Meghan said they were not very kind or very helpful. She stated she did not feel safe there or that they could be trusted. She is not sure what work was done and the whole thing was very confusing. They called to inform her about what was going to be done. However, when she got the bill, she wasn't sure if they did what she was told. They charged her for a part but she is not even sure if this part was put on. When she tried to ask questions, the employees seemed like they didn't want to talk to her.
This review was collected via phone interview by Customer Research Inc.

BK
Brandon K.
Portland, OR
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Brandon said he is very happy with the service. The staff took his vehicle in at 7 a.m. and by 10 a.m. it was fixed.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Portland, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
John said the business is very good.
This review was collected via phone interview by Customer Research Inc.

AZ
Alan Z.
Portland, OR
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Alan said everything was good. He stated he really enjoyed working with this facility. They got him right in and his vehicle was ready at the estimated time. It was right on target. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Portland, OR
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Spoke with Matthew. He said the employees at this business were so helpful with their insurance and everything else. They called and helped him get through everything. He stated he will continue to be a customer. He will refer anyone and everyone to them for service.
This review was collected via phone interview by Customer Research Inc.

PL
Phillip L.
Portland, OR
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Phillip said that so far the work seems to be just fine.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Portland, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Paul said this business did a very good job but it was a little pricey.
This review was collected via phone interview by Customer Research Inc.

SG
Stefano G.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Stefano said the employees are quick and honest. When they were not able to complete the repairs when promised. They gave him a gift card as compensation.
This review was collected via phone interview by Customer Research Inc.

NC
Natalie C.
Portland, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Natalie said the business' employee, victor was super professional and positive. They were easy to work with and the price was the same as the quote. She had no problems with them.
This review was collected via phone interview by Customer Research Inc.

TL
Tina L.
Portland, OR
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Tina said the service was good.
This review was collected via phone interview by Customer Research Inc.

SH
Stephan H.
Portland, OR
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Stephan said this business was very quick, and they did better than he expected.
This review was collected via phone interview by Customer Research Inc.

SS
Stacy S.
Portland, OR
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Stacy said this business provided her with really fast service. They were quick with the diagnosis of the vehicle and were able to get the work done that same day. Bobby is an awesome guy who is thorough and explains everything to his customers.
This review was collected via phone interview by Customer Research Inc.

RM
Rebecca M.
Portland, OR
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2017
They talked to me like I was an intelligent person...what?!?!
I was recommended to AOM through a co-worker. From the first phone call, I knew I'd found my new auto shop. They are warm, kind, and respectful. This might be a shocker (not), but women don't always get the most awesome treatment from mechanics. I felt like I could trust this business immediately based solely on their customer service skills. They happened to do great work on my car too and got the job done super fast to boot. I'm really happy I found this place and will be going back whenever I need work on my car. I'm a loyal customer for life!

JW
Joe W.
Portland, OR
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Joe said he loved what they did.
This review was collected via phone interview by Customer Research Inc.

DH
David and Eulalie H.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
Prompt capable service.
What massively impresses me is how clean and orderly your place of business is. I think it speaks to attention to detail, which inspires greater faith in your mechanics. So far I have only received excellent service. Thank you!

JS
Jim S.
Portland, OR
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017 Category: Service
Jim said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DL
Diana L.
Portland, OR
Mazda 5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017
Fast, friendly, professional service
Great service and advice about my 10+ year old car,.The staff at AoM handled a recurring throttle problem and upgraded the front & rear suspension. Now it will be good for another 10 years.

AR
Ashley R.
Portland, OR
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Ashley said the business was really nice and very helpful. They gave her a ride home.
This review was collected via phone interview by Customer Research Inc.

HM
Huey M.
Portland, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Huey said this business was polite, had the vehicle repaired on time and so far, it is running well.
This review was collected via phone interview by Customer Research Inc.