Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

259 Reviews

89% Would Recommend
Latest Review 19 days ago

Reviews


DD
Dee D.
Portland, OR
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017
Friendly service and they get the job done right the first time!!
Fab!!

CS
Clarence S.
Portland, OR
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2017
Left Turn Signal Repair 2007 Cad DTS
Repaired while I waited in a clean well kept customer waiting area. The cost was $72.00 more than estimate.

DU
Darren U.
Portland, OR
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Darren said this business knows him when he goes in.
This review was collected via phone interview by Customer Research Inc.

PM
Paul and Temple M.
Portland, OR
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Find the stink
Car was balky and smelling funny. Was it burning? Nope. Your tech found some fouled injectors and added new filters. Car so smooth now and no more stink!

RT
Robert T.
Portland, OR
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Robert said the staff took care of a very tricky issue he had with his vehicle as it was an older model. He was pleased with the excellent work and the management gave him proper answers for what they did and why they did it.
This review was collected via phone interview by Customer Research Inc.

GT
Gerald T.
Portland, OR
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Gerald said the work was done well and it was done on time. He couldn't have asked for anything better.
This review was collected via phone interview by Customer Research Inc.

AO
Amy O.
Vancouver, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017
Great and very knowledgeable
I brought my car here last week . Kevin was very helpful and knowledgeable . I didn't feel like they were just about making money . thank you so much . I will definitely be bringing my car back.

AH
Antonio H.
Portland, OR
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017
2006 required engine replaced
Great service: We required a new engine in our 2006 Cadillac. As you can imagine this was an expensive decision. Art of Maintenance located a good engine, installed and followed up to ensure all was working as designed.

CS
Craig S.
Portland, OR
Ford Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/24/2017
Truck windows
I was miss lead on what was going to be be done. And feel that I was over charged as a result. Will never use your service again.

DD
Dee D.
Portland, OR
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2017
Great customer service and car of my car!!
Fantastic

AS
Aaron S.
Portland, OR
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2017 Category: Service
Aaron said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Portland, OR
GMC Sierra 2500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2017
a check of transmision trouble
I told the shop of what thought was wrong with my truck and had their tech. look it over. and was glad to hear it was,nt that bad as I thought it might be, my thanks too the shop for getting problem fixed.

TK
Tucker K.
Portland, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017
Great service, good humor, sociable employees and trust in their integrity.
I brought my vehicle in at 8 a.m. and it was ready by 12:30 p.m. the same day. I had no weird feelings that I was being lied to or told about non-existent issues. I will definitely use their service again.

FE
Frank E.
Portland, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Frank said the staff did exactly what he asked. They came up with the information he was looking for. He asked for data and they supplied it.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Portland, OR
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Jim said they did a great job. They took his vehicle in the same day and they had it done by the end of the day. They were prompt and courteous. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Ilwaco, WA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Alan said he is a repeat customer of this business. They did a good job and washed his vehicle when it was done. It was a nice touch.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Portland, OR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2017
Great Job!!!
Thank you for the great quality of work and customer service!!!

RH
Richard H.
Portland, OR
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Art of Maintenance is a step above the rest!
If your looking for a fast, clean, professional and friendly shop to have your vehicle serviced or fixed this is the place to go. They do charge a tad more for certain repairs then other outfits but there is a good reason I assure you. The work is warennteed by the shop and they will tow you if something happens to the vehicle related to the warenteed work they will tow you for free back to their shop if your within 50 miles radius. Thanks guys for great service!

AF
Alan F.
Portland, OR
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Alan said service was fine. They were courteous and effective.
This review was collected via phone interview by Customer Research Inc.

GS
Gina S.
Portland, OR
Volvo V70
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/23/2017
Wrong place!
I thought this was another mechanic about whom two reliable friends gave glowing reviews (they also owned Volvos). After spending twice as much as I should have at Art of Maintenance (and it didn't seem like anyone there was familiar with how to diagnose/fix my car, or at least they couldn't describe anything well in words), I am sad that I parted with SO much money--nearly $1,000-- and a bid for an additional $3k+ more work. Darn.