Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MG
Matt G.
Albany, NY
Honda Odyssey
Verified
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11/25/2015 Category: Service
Matt said he has been going to this facility for many years and has always gotten good service. Art is a good and honest person and if something is not right, he will correct it. Matt has recommended this facility to several people many times.
This review was collected via phone interview by Customer Research Inc.

DK
Dale K.
Albany, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Dale said this visit was to have his vehicle inspected. He has had other work done at the business and finds them to be very honest. He trusts them, and that is important to him.
This review was collected via phone interview by Customer Research Inc.

AD
ANDREA D.
Albany, NY
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2015
Honest
Very good at what they do

PC
Patrick C.
Albany, NY
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015 Category: Service
Patrick said the price was great and they do good work. He always has good feedback after going to them.
This review was collected via phone interview by Customer Research Inc.

PC
PETE C.
Albany, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2015
Great service
Art and his team are great. Don't ever feel like I am getting soaked and always happy with the diagnosis and repairs.

LL
LINDSAY L.
Albany, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2015
Great Service, Honest and Quick
I have trueted Art Taylor's Garage with my cars for over 10 years. He has always fit us in and has always done a great job!!

BJ
Bill J.
Albany, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2015 Category: Service
Bill said the owner of this business, Art, is very good at providing service. He is one of the best in the area, and he would recommend his service to anybody.
This review was collected via phone interview by Customer Research Inc.

DS
Donna S.
Albany, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2015 Category: Service
Donna said she has been a customer for 30 years and they have given her excellent service.
This review was collected via phone interview by Customer Research Inc.

MS
Merilee S.
Albany, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Merilee said she has a very hectic work schedule and she appreciates how the business is always, always accommodating her. They provide quality work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MH
Marie H.
Albany, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Service
Marie said this business does good work and Art is an old friend.
This review was collected via phone interview by Customer Research Inc.

BR
BRAD R.
Troy, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2015
Great garage with honest people
I have taken my car to numerous garages before and couldn't be happier to have found Art Taylors. They are an honest shop that won't try to nickle and dime you every chance they get. I would recommend this shop to anyone who asks.

LS
Lee S.
Watervliet, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Lee said Art is the most honest mechanic he has ever met. He does not do work that is not necessary if he is short of money and he will let him pay the difference next month. Art and his team are all great people.
This review was collected via phone interview by Customer Research Inc.

MV
MELISSA V.
Troy, NY
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015
Excellent Customer Service
Art Taylor's always treats you like family!

JL
John L.
Albany, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
John said the repairs were done in a timely manner, the prices were reasonable, and the location was convenient.
This review was collected via phone interview by Customer Research Inc.

LA
Larry A.
Clifton Park, NY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Service
Larry said he likes this business.
This review was collected via phone interview by Customer Research Inc.

JC
JEFF C.
Albany, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015
Vehicle Repair
I took my vehicle in for a motor noise and brake replacement. I have never had a garage call me and tell me all I needed were pads because my rotors were fine. The noise in the motor was fixed and my bill was less than most garages would have charged for a brake job alone. Unbelievable. Both mechanics took the time to speak with me before working on my car. I got personal service and I was a new customer. Who does that these days. A friend recommended this garage and I will go no where else.

MH
Maria H.
Albany, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Maria said she had two vehicles repaired at this business within a week and they did beautifully on both.
This review was collected via phone interview by Customer Research Inc.

SD
Susan D.
Albany, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Susan said the business repairs her vehicle right on the first try.
This review was collected via phone interview by Customer Research Inc.

BC
BRENDAN C.
Albany, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015
Fast Service, Reasonable Price
After another mechanic told me that they couldn't take my car for two weeks, I decided to try Art Taylor's. I was given an appointment for two days later and the work was done in a couple of hours. The price was about half of the quote from the original shop, I could not be more satisfied.