Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TV
Taylor V.
Albany, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Taylor said that she is a return customer because Artie has always provided good work. They are quick and responsive and it always works out well.
This review was collected via phone interview by Customer Research Inc.

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Bill S.
Schenectady, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Bill said they do great work. They are honest and they do not take advantage.
This review was collected via phone interview by Customer Research Inc.

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Chris R.
Albany, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Chris said this business has always done work on his vehicle. The staff were professional and the service times were always quick.
This review was collected via phone interview by Customer Research Inc.

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Sim E.
Albany, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Sim said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

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NANCY K.
Albany, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Always satisfied. They are the best willing to work with you and always with a smile!😀
The staff make everything work and they get you on your way.

BM
Baleigh M.
Coeymans, NY
Cadillac ATS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Spoke with Steve. He said he has used this business for years. The employees were great. They provided good service. The business was extremely clean.
This review was collected via phone interview by Customer Research Inc.

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BARBARA C.
Ballston Spa, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Always go to Arts
We always bring our cars to Art Taylors. Their honest, never say you need something that you don’t and they stand behind their work. I’ve been living here for twenty years and in the first fourteen I went to a lot of other shops and always left them feeling like I got taken, not Arts, not ever. Bri g your automobile to Art Taylor’s, you won’t be disappointed.

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Peter F.
Albany, NY
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Peter said the staff are good people, and its a quality operation.
This review was collected via phone interview by Customer Research Inc.

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Tyler T.
Albany, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Tyler said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

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Alex R.
Latham, NY
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018 Category: Service
Alex said he had asked the mechanic to look at his emergency brake and he doesn't think he did. It wasn't a big deal because it would have been expensive to fix it.
This review was collected via phone interview by Customer Research Inc.

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Latif H.
Cohoes, NY
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Latif said the staff did a good job, but they asked him to come back at another time.
This review was collected via phone interview by Customer Research Inc.

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TAMI S.
Albany, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Great service
Your staff gives great service!!! Prices are reasonable.

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Nick A.
Troy, NY
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Nick said the staff provided quality service, in a very timely fashion.
This review was collected via phone interview by Customer Research Inc.

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Melissa H.
Albany, NY
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Melissa said the staff took care of her and provided great service.
This review was collected via phone interview by Customer Research Inc.

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Merilee S.
Albany, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Merilee said the staff always get to her vehicle's needs in a timely manner and they are very prompt.
This review was collected via phone interview by Customer Research Inc.

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Brian R.
Albany, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Brian said the employees provided excellent service. The work was done with excellent quality.
This review was collected via phone interview by Customer Research Inc.

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Brian D.
Albany, NY
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Brian said the staff were friendly, accommodating, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

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Barbara K.
Watervliet, NY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Barbara said she has been using the facility for a lot of years. They have always been professional and honest. They have not tried to sell her something she hasn't needed. The owner has been a very good person to do business with.
This review was collected via phone interview by Customer Research Inc.

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Carm L.
Albany, NY
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Carm said the service at the business has always been good every time he has gone there. He takes 2 vehicles to them for service.
This review was collected via phone interview by Customer Research Inc.

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Lisa R.
Altamont, NY
INFINITI JX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Lisa said the business was prompt, fixed the issue with her vehicle, and gave her a fair price.
This review was collected via phone interview by Customer Research Inc.