Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DG
Daniel G.
New York
Hyundai Sonata
Verified
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10/27/2017 Category: Service
Daniel said Art is the best.
This review was collected via phone interview by Customer Research Inc.

MW
MARY W.
Albany, NY
Kia Rondo
Verified
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10/25/2017
Honest and reliable
Always happy with service.

JL
Jeff L.
New York
Saturn VUE
Verified
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10/23/2017 Category: Service
Jeff said this business and staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

KM
KELLY M.
Albany, NY
BMW 3 Series
Verified
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10/19/2017
Everything = GREAT!
Friendly service and knowledgeable. The garage is also so well organized and clean (except for the garage door windows). :)

LS
Lee S.
Watervliet, NY
Jeep Cherokee
Verified
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10/19/2017 Category: Service
Lee said this business was honest and they didn't rip him off. They always helps him out. They provided good service.
This review was collected via phone interview by Customer Research Inc.

MS
Merilee S.
Albany, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Merilee said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JF
JOE F.
Rensselaer, NY
Kia Forte
Verified
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10/12/2017
Vehicle service 10/11/17
Service was quick, professional and friendly, I have used Art for years for all of my family's vehicles, definitely would recommend him to others.

CH
CAMILLE H.
Albany, NY
Honda CR-V
Verified
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10/07/2017
None better!
As always, excellent in every way!

CS
Chuck S.
Albany, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Chuck said this business always services his vehicle very well.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Albany, NY
Toyota Tacoma
Verified
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09/28/2017 Category: Service
Christ said they do excellent work. They are very prompt and courteous.
This review was collected via phone interview by Customer Research Inc.

DS
DAVE S.
Albany, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2017
quick and easy
Just an oil change and NYSI . They knew I have to be out for appointments so I was in first thing and they did it right away .

MF
MICHELE F.
Albany, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2017
MMF
Great service, good price.

JM
Jim M.
East Greenbush, NY
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Jim said Art and the workers from this business provided great service.
This review was collected via phone interview by Customer Research Inc.

AD
ANDREA D.
Albany, NY
Mercury Mountaineer
Verified
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09/10/2017
Very professional
Very friendly and honest and that's hard to find now days in repair shops

KJ
Karl J.
Albany, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Karl said this business does everything perfectly.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Albany, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
John said this business was great. They are honest and fast.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Albany, NY
Mercury Grand Marquis
Verified
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08/25/2017 Category: Service
Dick said he has been visiting this business for years and he knows everyone there. He received good service and they worked it out fine.
This review was collected via phone interview by Customer Research Inc.

JF
JOE F.
Rensselaer, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Inspection, oil change
Work done on time as expected, courteous service.

SF
Steffanie F.
Albany, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Spoke with Dave. He said he's pleased and very satisfied. He's been going to this facility for a long time and the experience is always positive.
This review was collected via phone interview by Customer Research Inc.

JC
JEFF C.
Albany, NY
Volvo XC60
Verified
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08/22/2017
Reliability
Another trip to Art Taylor's, another great experience. It is so nice to find an auto shop that I trust and feel at home with. They are the best.