Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


BR
Brian R.
Albany, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Brian said this business provided excellent quality and service.
This review was collected via phone interview by Customer Research Inc.

LA
Larry A.
Albany, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Larry said he has been going to the business for many years.
This review was collected via phone interview by Customer Research Inc.

TV
Taylor V.
Albany, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Taylor said Arty was great, and he was able to complete her service in a couple of hours.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Albany, NY
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Bill said he likes this business, and has used it for 50 years.
This review was collected via phone interview by Customer Research Inc.

ET
Ed T.
Loudonville, NY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Ed said he was happy with the service and he has been going to the business for over 15 years.
This review was collected via phone interview by Customer Research Inc.

PF
PATRICK F.
Albany, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017
Art Taylor always delivers
Customer service is great. Reasonable billing. Beyond a thorough check of your problem. Speedy considerate service.

BM
BOB M.
Albany, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
They know how to fix your car.
Everyone at Arts Garage is courteous and efficient. Our car is taken care of the first time. We are confident that our vehicle is being taken care of. Don't want to go anywhere else.

SS
SID S.
Albany, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
Part Replacment
Took the car in on Tues. morning without an appointment. Jimmy immediately put it up on the hoist, located & identified the missing damaged piece. Artie immediately got on the phone and ordered the part. The car was dropped off Tues. night and the job was completed and ready for pick up by 10 AM. The price was extremely reasonable. Can't get better service than that anywhere.

SM
Sean M.
Guilderland, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Sean said the staff was very honest and knowledgeable. They offered good solutions.
This review was collected via phone interview by Customer Research Inc.

DL
Donna L.
Cohoes, NY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Donna said they were phenomenal.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Ballston Spa, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Susan said the staff always does a good job.
This review was collected via phone interview by Customer Research Inc.

NW
NATHAN W.
Schenectady, NY
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
Honesty and Performance!
Great!

CH
CAMILLE H.
Albany, NY
Honda CR-V
Verified
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07/21/2017
A perfect 5
Always happy! great staff, quick, clean, knowledgeable, trustworthy

JM
Jerry M.
Albany, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Jerry said he had an appointment at this business and when he got there, they took him right in. They got the job done, and he is completely satisfied with them.
This review was collected via phone interview by Customer Research Inc.

SH
Shirley H.
Albany, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Shirley said this business treats her and her vehicle very well. They are a very ethical business.
This review was collected via phone interview by Customer Research Inc.

GT
Gail T.
Albany, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Gail said the business provides excellent service, and she has been using them for 39 years. The employees are nice, prompt, and good to deal with.
This review was collected via phone interview by Customer Research Inc.

CR
COLLEEN R.
Albany, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017
Honest
Art and his crew are very honest, reliable, friendly. A great auto mechanic shop. In my opinion as a female I use to feel like I was be treated like I had no idea what I was talking about as well as overcharged. Have not felt that way once with Art Taylor's Gargage. Thank you

BK
Barbara K.
Watervliet, NY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Barbara said she's dealt with him forever, he's a nice guy and he's honest. He works with her, he's very honest and he has a good staff working with him.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Schenectady, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Kyle said he likes the guys at this business. They fit him in between appointments and do the job quickly. They also diagnosed a problem for next time.
This review was collected via phone interview by Customer Research Inc.

NA
Nick A.
Troy, NY
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Nick said the business is reliable and extraordinarily clean. They know what they are doing.
This review was collected via phone interview by Customer Research Inc.