Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


CH
CAMILLE H.
Albany, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
Excellent, as always
on time, great staff explains everything,, excellent work, fair pricing, have my confidence

ET
Ed T.
Loudonville, NY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Ed said he has been with these guys for years, and they have always been great. They are honest, and they don't take advantage of anyone. Their prices are reasonable, which is why he has been going there for so long.
This review was collected via phone interview by Customer Research Inc.

RD
Rob D.
Succasunna, NJ
Scion xA
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/04/2017 Category: Service
Rob said he went in to this business to get the sound checked. He paid $90 and they changed the oil, but they did not fix the problem. He is still having the sound problem.
This review was collected via phone interview by Customer Research Inc.

BC
BARBARA C.
Ballston Spa, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Reliable Service
We've been going to Art Taylor's Garage for years. The service is great and the price is always reasonable. Friendly, honest and reliable service. I wouldn't trust anyone else.

KB
Kaet B.
Albany, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Kaet said she goes to this business to have her oil changed. She always goes to this business.
This review was collected via phone interview by Customer Research Inc.

MW
MARY W.
Albany, NY
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
Reliable
I am always happy with the service. Friendly and professional.

DM
Debra M.
Albany, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Debra said the employees were kind, courteous, pleasant and good.
This review was collected via phone interview by Customer Research Inc.

YO
Yatir O.
New York
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017 Category: Service
Yatir said this business provided good service. It was a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

SE
Sim E.
Albany, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Sim said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Albany, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Michael said they are quick and efficient. He stated he felt relaxed and at home. They didn't try to sell him anything other than what he needed. They were a good business and they did a good job. He will return for future repairs.
This review was collected via phone interview by Customer Research Inc.

PF
Patrick F.
Rensselaer, NY
Chevrolet Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Patrick said this business was responsive and they were able to finish the job quickly. They were inexpensive.
This review was collected via phone interview by Customer Research Inc.

MB
MARTY B.
Albany, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017
The only mechanic I'll take my family's cars to
Never have to wait long for an appointment. Always take good care of my vehicles without me having to wonder if I'm being sold unnecessary work like I would at a dealer service department.

DC
Douglas C.
Albany, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Douglas said the service provided by this business is the best.
This review was collected via phone interview by Customer Research Inc.

CF
Charles F.
Albany, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017 Category: Service
Charles said they did a wonderful job. He had an emergency and they took his vehicle in. They had it ready the next day.
This review was collected via phone interview by Customer Research Inc.

TS
TAMI S.
Albany, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
Oil change
Great work, done quickly, by nice people!

KM
Kelly M.
Albany, NY
BMW 328xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Kelly said she trusts and adores the business. She always recommends them to others.
This review was collected via phone interview by Customer Research Inc.

BC
Bryan C.
East Schodack, NY
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017 Category: Service
Bryan said the business did a very good job and they were very fast. They even found a few things he was not aware of and fixed it.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Albany, NY
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017 Category: Service
Peter said this business found the issue quickly and they ordered the needed parts. They got the vehicle back to him by 5:00 PM.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Delmar, NY
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Richard said everything was perfect and he has enjoyed every service visit.
This review was collected via phone interview by Customer Research Inc.

BH
Brittney H.
Albany, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Brittney said the service is always prompt and they are wonderful.
This review was collected via phone interview by Customer Research Inc.