Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

468 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 10 hours ago

Reviews


BM
Betty M.
Saint John, IN
Chevrolet Chevy Express
Verified Customer
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02/16/2019
Skilled, Thorough and Reliable
We've been taking our vehicles to ASCII for many years after trying other repair shops in the area. ASCII is our "auto home" and they have serviced our camper trailer as well. They handle our business vehicles and have always made sure we didn't have much down time. So easy to communicate with and the entire staff is always friendly, helpful and knowledgeable. They are truly the "One Stop Shop" for auto needs.

HK
Howard K.
Crete, IL
GMC Acadia
Verified Customer
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02/16/2019
Great service
Fast and friendly service. Easy to make an appointment. Have been taking my cars there for years.

Verified Customer
Lansing, IL
Chevrolet Malibu
Verified Customer
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02/15/2019
Friendly, fast service, very satisfied
I was very happy with how friendly the morning receptionist was. Took all my info,said someone would call around 12 and sure enough they did!
Mechanic explain the problem it was fixed and ready for me to pick up about 2 hours later... I would definitely recommend this Automotive service Center to my friends in the state

CB
Carlos B.
Dyer, IN
Toyota Camry
Verified Customer
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02/15/2019
Honesty
I took my vehicle to 2 different auto shops and they were unable to accurately identify what my cars issue was. I took my car to ASC 2 and they were not only able to ascertain what my issue was, but they didn’t try to rip me off by telling me that a whole list of other things were wrong.

CK
Cheryl K.
Saint John, IN
Ford Focus
Verified Customer
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02/12/2019
Great place for car repair
They are so helpful. As a female on her own, some places try to take advantage of me and tell me I need things that I don't. ASC always gives me the options on what can be done. They never try to talk me into things. If I ask questions, they answer me, or if they aren't sure, call me back. I always feel like they are trying to help me fix my car and not just take my money. I like that the mechanic calls me back, not always the girls in the office relaying what they said. The girls in the office are very nice, and try to help as much as they can, but sometimes the mechanic needs to explain things to you. They never do anything to my car without talking to me....not even an oil change without calling me.

JS
Jeff S.
Crete, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Van
Excellent service and always caring

TS
Tom S.
North Judson, IN
Dodge Journey
Verified Customer
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02/11/2019
Vehicle fix
Very good job and awesome service. I have gone to them for the past several years and they are the best.

PD
Penny D.
Dyer, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Service
Always friendly, excellent and timely service!!

Verified Customer
Dyer, IN
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Helpful in emergency
My car wouldn’t start just as I was hurrying to the hospital to be with my husband during his surgery. A friend jump started my car, and ASC II prioritized the diagnostics and battery installation so I was without a car the least amount of time. Thank you for the great service, and at a reasonable cost, too!

JS
Jeff S.
Crete, IL
Ford Explorer
Verified Customer
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02/08/2019
Excellent work and service
This is always a first rate shop, always up front and has excellent service and work

MH
Milt H.
Saint John, IN
Dodge Durango
Verified Customer
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02/08/2019
Easy to get an appointment always keeps you in the loop
As above . Also very friendly staff

MC
Michael C.
Crete, IL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Honest
Very happy with their prices and honesty.

TA
Tim A.
Dyer, IN
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Friendly, honest, professional and quality work
Very pleased to have a mechanic that I can trust and that is close by.

JB
James B.
Cedar Lake, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Best in area
Great service

BH
Barbara H.
Cedar Lake, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Excelent hospitality and service
Always accomodating and pleasant to talk with.

WN
Walter N.
Beecher, IL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Walter said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Crete, IL
Jeep Liberty
Verified Customer
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01/18/2019
Good service
I always get good service at a reasonable cost. The people there are helpful and great to deal with

RK
Rick K.
Saint John, IN
Ford Police Interceptor
Verified Customer
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01/17/2019
Reliable and knowledgeable!!
Always get great service here. They always explain what they need to do beforehand.

RR
Robert R.
Crete, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Very nice people to do business with
Very fair service charges and very quick service.

Verified Customer
Crown Point, IN
Lexus SC 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Always great service
Fast and good service

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