Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

402 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


JH
Jim H.
Highland, IN
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Good Service and friendly staff
I took my car to ASC II to have them check front brakes that were squeaking each time you stopped. After they looked at my car they informed me that the pads they put on in March of 2017
were defective causing the problem. They told me they would replace the pads at no charge and I would just be responsible for the labor. They also informed me on my Rav4 that one of the front struts was leaking and suggested replacement soon. The tech shows you what is wrong on your vehicle before doing work. Very satisfied with service done!!

BR
Bill R.
Crete, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
They are like family and do good work too.
They do excellent work,
Are honest and tell like it is, and they do not do anything that is unneeded.
My neighbors and . Have been customers ever since they opened.

Verified Customer
Crown Point, IN
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Quality work done in a reasonable time
Fixed my car right the first time and always stand behind their work

CP
Cruz P.
Grant Park, IL
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Cruz said he got pretty good customer service and responses.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Demotte, IN
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Kathy said the business is very friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RZ
Ronald Z.
Cedar Lake, IN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Ronald said they do great job, they answered all of his questions.
This review was collected via phone interview by Customer Research Inc.

AS
Alex S.
Dyer, IN
Honda Civic
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/17/2018 Category: Service
Alex said he felt they swindled him into getting stuff and they completed services without authorization.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
Dyer, IN
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Dan said he had no problems with the business, the staff did everything he needed and got his vehicle back to him quickly. They answered all of the questions he had.
This review was collected via phone interview by Customer Research Inc.

AP
Angel P.
Merrillville, IN
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Angel said his vehicle looks really good and it drives so much better, everything is perfect.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Saint John, IN
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Wayne. He said he has been going to this business for 10 years. They had very good mechanics. They were very dependable and on time.
This review was collected via phone interview by Customer Research Inc.

TN
Tom N.
Crete, IL
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tom said the staff was friendly, informative, accommodating and the repairs were done quickly. He said he got $5.00 off towards his next service and overall it was very good.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
Saint John, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
high quality people
These people at ASC II know the importance of building relationships to be successful. The high morals and honest professionalism they have is hard to find, not to mention the high quality of their workmanship. I have been a customer with them for many years and it's very easy to trust them with something that is important to me. They always back their work AND their word!

IT
Ines T.
Chicago, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Ines said she came in to this facility because the hood of her vehicle would not close. The lady at the front desk was nice. They took her in without an appointment. They had to oil the latch. She stated the service was pretty expensive.
This review was collected via phone interview by Customer Research Inc.

CD
Connie D.
Crete, IL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Connie said she had an appointment at 2 and arrived at 2. The staff took her right in and she was in and out in 20 minutes. They're polite people, and they have a clean facility in a convenient location. She's used them 5 or 6 times and brings both of her vehicles there because it's the place to go. The facility is clean from start to finish, no matter if it's the restroom, the back, or the windows, they do a great job.
This review was collected via phone interview by Customer Research Inc.

PD
Penny D.
Dyer, IN
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Service
The facility is clean, the front office staff is always very friendly, courteous and knowledgeable. The service has been extremely timely and reputable. They have taken my vehicles last minute on several occasions, giving me a ride when necessary. Very happy to have you so close by!

MM
Mario M.
Dyer, IN
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Mario said the service is excellent at this business.
This review was collected via phone interview by Customer Research Inc.

SH
Stan H.
Crete, IL
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Stan said this business gets the work done on time, they get it right and they don't have to repeat. It's a good business and a good place.
This review was collected via phone interview by Customer Research Inc.

JR
Joyce R.
Crete, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Roger. He said the service was good but the prices were high.
This review was collected via phone interview by Customer Research Inc.

KF
Katrina F.
Riverdale, IL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Katrina said this business has always provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint John, IN
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Great place!
when you call for an appointment, they take your car within a day or two. They’re very friendly and reasonably priced.

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