ReScore Reviews™ (193)
Thank you for taking the time to complete our survey. We apologize that your service visit did not meet your expectations. We are looking into your service and will be contacting you
I fought hard to get a service package during the sale of my lease. They gave it to me. I’ve never had to fight hard for that during a sale before but I figured... whatever. Turns out it was only including oil changes and no services other than. I paid almost 200 bucks for a 6 month service. $150 of that was for labor. My car was in and out very quickly. That’s just a silly price. I’ll go to jiffy lube from now on.
Thank you for taking the time to complete our survey. We apologize about any inconvenience. We are looking into your repair order and will contact you.
John, thank you for taking the time to speak with me today, please accept My apologies for the poor service provided to you on the 3rd. I look forward to working with you on your next service visit please contact me to set up your next visit personally. Thank you for your continued support.
Thank you for your feedback. We apologize your service experience was not one that you’d hoped it to be. I will be reaching out today by phone to speak on ways we can improve. We strive to provide a certain level of service and hope to reconcile the situation.
Thank you for taking the time to speak with me today and giving us a second chance. We appreciate your feedback
My name is Abigail I'm the client care specialist at Atlantic Hyundai service. I want to thank you for taking the time to fill out the survey. We apologize about the inconvenience and the wait time. I will be giving you a call regarding your service.
Don't want to hear excuses, once excuse, twice its unexceptionable
Thank you so much for your feedback! I apologize for the inconvenience of having to come back to correct mileage after it was not properly entered :( I'd like to make it up to you
Thank you for taking the time to provide us with feedback, We apologize about the inconvenience and are going to address the issue. I will also be giving you a call regarding your recent visit
Your survey is under review, thank you.
Angela, thank you for taking the time to speak with me today, Atlantic Hyundai has resolved this issue and will be taking care of the damaged items. It was unfortunate that this happened during your visit to Atlantic Hyundai Service we offer great service to all of our customers and only hope that with this resolution we can once again earn your business.
Thank you so much for taking the time to fill our survey My name is Abigail I'm the client care specialist here at Atlantic Hyundai service. I want to apologize about your car not being washed. I will be giving you a call regarding your visit.
Thank you for providing me with your feedback, I would like to talk to you about your recent service visit. If you could please give me a call at 631-587-2470 ext 318
Thank you for your feedback, I'd like to speak with you in regards to this concern if you could please give me a call back at 631-587-2470 extension 318
Thank you so much for your rescore!! It's greatly appreciated, come see me for your next serive here at Atlantic Hyundai!
Here it is, a week later, and still no call-back for my dome, which I already paid for. At some point, I will have to go back, and wait again, as they replace my dome assembly, and of course pay for labor.
I am sure this is not the dealers fault, as they are just following rules. I would have prefer to drive away right away, and come back for the recall(s) and dome assembly and wait only once. Also, why couldn't they tell me the part wasn't in stock when I first called. I knew exactly what I needed, as I had this checked by a local mechanic.
Thank you for providing feedback on your last service visit. Your dome light is in and you will be contacted shortly.
I appologize about the inadequate quality on your last service visit. I will strive to improve on this next time.Dominic Knecht
PLEASE GIVE ME CALL
Thank you for your feedback, we will use this information to improve the quality of service we provide. Communication is a key factor in our industry and we regret that we let you down. We are sorry that your experience with our service department was below average. We hope that in the future we can prove to you our dedication to our customers and making sure they are satisfied with our business.
This is Brianna from the Service department here at Atlantic Hyundai and we appreciate your feedback. Customer service is very important to us and we always look to right our wrongs. I have read your concerns and will be reaching out to you today to see if there is anything we can do on our end. Feel free to also give me a call back at 631-587-1898.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. Our director is aware of the situation and we are going to rectify this. I will be contacting you soon to further discuss your experience
When you come in we will arrange a road test with a technician to verify concern before you leaveDominic Knecht
My name is Abigail. I'm the client care representative here at Atlantic Hyundai service. I read your review and want to apologize about the issue with your alarm system. I will be giving you a call to see how we can make things right.
My name is Abigail. I'm the client care specialist here at Atlantic Hyundai. I read your review and want to apologize about the inconvenience. We value you as a customer and always want your visit to be favorable. I will be reaching out to you very soon to see how we can make things right.