Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

425 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.900002/5Overall Rating 3.900002/5Overall Rating 3.900002/5rating 3.900002rating 3.900002
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


DL
Denise L.
Advance, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
No problems
I was very pleased with the service and the people was very nice, too.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 06/24/2019

Thank you for your feedback and business! 


MS
Marge S.
Jackson, MO
2016 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2019 Category: Service
Mother and daughter which helps mom!
You guys suck horribly the car does not belong to them they using my mothers information illegally and I’ve been calling to Texas or wherever you guys are located to tell you this a year ago already

MM
Mark M.
Dexter, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Oil change
Zack is the person that waited on me and he always does a great job.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 06/18/2019

Thank you for your feedback and business :)


Verified Customer
Charleston, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2019 Category: Service
tires
Tires always have 39 or more pressure . Could not select yes on recommending a friend
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 06/18/2019

Thank you for your business and feedback :)


JH
James H.
Cape Girardeau, MO
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Tucson 2013
Straight forward with info on your car.

DM
Daniel M.
Jackson, MO
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
customer service is very friendly
service was quick and easy.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 05/06/2019

Thank you for your feedback!  :)


RH
Rocky H.
Scott City, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Customer service
They have always been friendly and helpful.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 05/02/2019

Thank you for your business and feedback! :)


CB
Charles B.
Sikeston, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
time
could be a little faster, but good service department.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

We work hard to get cars in and out fast.  But good work does take some extra time.   Thank you for your business :)


ST
Sandra T.
Jackson, MO
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
always quick
nice and fast service
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

Thank you for your feedback! :)


GR
Greg R.
Cleveland, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
appoitment time
in on the correct time.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

We work hard to get everybody in on their correct time.  Thank you!


CH
Clifford H.
Cobden, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
service
new car visit
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

Enjoy your Hyundai!  We will see you again :) 


AT
Alvin T.
Sikeston, MO
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
service
visit went smooth!
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

Thank you for your business and feedback! :)


DC
David C.
Cape Girardeau, MO
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
hyundai
appointment went ok.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

Glad to hear that.  If anything needs work let us know!  Thank you :)


DE
David E.
Cape Girardeau, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019 Category: Service
Great service
Thanks for taking care of our appointment! Terry and Zach do a great job.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/28/2019

Thank you for the kind words!    And your business :)


Verified Customer
Cape Girardeau, MO
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2019 Category: Service
Clean facility, nice people
Nice vehicle, good service, and clean facility.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/27/2019

Thank you for your business and feedback! when appoitment times get mixed up we do our best! :)


SL
Shamara L.
Mounds, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Amazing
They did amazing just waiting on my part to arrive and be fixed
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/19/2019

Great to hear!  Thank you for your business and  Have a good weekend :) 


DA
Donna A.
Piedmont, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
appt
thanks!
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/14/2019

No problem.  Thank you!   Have a great day :)


JT
Joyce T.
Cape Girardeau, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
review
always helpful
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/14/2019

Our team trys hard to be helpful to our customers! :)


TM
Treasa M.
Essex, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
good people
nice cashier and service area.
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/14/2019

Great!  Glad to hear :)


MK
Megan K.
Saint Louis, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
hyundai
elantra service
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 04/14/2019

Thank you for your business and feedback :)