Auto & Tire Service Specialists

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(643 Reviews)

99% Would Recommend
Latest Review 26 days ago

Reviews


JO
Jane O.
Akron, OH
Dodge Journey
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/10/2019 Category: Service
Jane said she found a screw driver in her vehicle and they said it didn't belong to them. She said she would not recommend because of their attitudes and she doesn't feel that they are as good as they used to be.

DH
Dan H.
Ohio
Chevrolet Malibu
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2018 Category: Service
Dan said that after receiving an estimate for necessary work from the facility he sought a second opinion and it was determined the work was not needed.

MP
Mat P.
Ohio
Ford Expedition
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/17/2018 Category: Service
Mat said that the facility damaged his vehicle during the diagnostic process.

JG
Julie G.
Akron, OH
Chrysler Town & Country
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2018 Category: Service
Spoke with Jason. He said he has been a customer of this business for years and has sent a lot of work to the business. He has his company vehicles serviced there and has never had to question the cost or the service until this business made the mistake of getting rid of Mike R. He is not happy about how Mike was treated. Mike had his best interest at heart.. Since the new manager has been there he has to question things on the bill and look over the bill every time. They have now become like any other repair facility and try to sell the customer things that they do not need. He does not send nearly as much business their way.

MS
Michelle S.
Clinton, OH
Buick LaCrosse
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2017 Category: Service
Michelle said she recently purchased a vehicle from them but the tires were not up to standard. She has to buy 4 new tires because they were not covered under the warranty. Her vehicle looked brand new and in perfect condition. However, 2 days later she noticed issues with the front end. She would never refer this facility to others.

MR
Marva R.
Akron, OH
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2015 Category: Service
Marva said her experience was okay but the service was expensive. She would not recommend them to others because of the reasons mentioned.

DO
Dave O.
Medina, OH
Chevrolet HHR
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/06/2015 Category: Service
Dave said he scheduled an appointment prior to coming in, but when he got to the business he was not in their system. They also did not reset the oil meter. They just changed the sticker so he is unsure if the oil was changed or not. He would not recommend this business based on this experience.

DT
DAVID T.
West Salem, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/28/2014
its okay...
I had my car in for a wheel alignment. When arriving I was notified I needed new parts as others were faulty. I had them proceed and then when the service was "completed" I was driving home and the wheel still pulled to the side and wasn't aligned.
Kenny H., MANAGER from Auto & Tire Service Specialists responded on 12/03/2014

WE APOLOGISE FOR THE PROBLEMS THAT YOU ARE HAVING. IF I REMEMBER CORRECTLY UR CAR WAS INVOLVED IN A ACCIDENT. THAT COULD PLAY FACTOR IN THIS PROBLEM. WE WOULD BE MORE THEN HAPPY TO REALIGN YOUR CAR ANYTIME.

KENNY HOLCOMB
STORE MANAGER
330 541 7072

JC
Juwan C.
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2014 Category: Service
Juwan said her overall experience at this business was okay. The cost of her oil change was too high. She did not know it was going to be that expensive. She would not recommend this business because their prices are too high.

JR
Jeremiah R.
Ohio
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Jeremiah said he was able to get in really quickly. The employees were super nice and walked him through what needed to be done. The price was great and he is satisfied with this business.

ND
Nick D.
Ohio
Saturn Ion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020 Category: Service
Nick said the service was good.

CA
Clint A.
Akron, OH
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Service
Spoke with Francine. She said it is a wonderful place. It is the best place to go . They have 2 vehicles and this business has done everything to them. They are wonderful there and she cannot say enough about how good they are. Rodney was fantastic.

DB
Don B.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020 Category: Service
Don said the staff provided good customer care. They are great guys who do outstanding work...simply awesome. He has no complaints.

WF
William F.
Ohio
Pontiac Vibe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020 Category: Service
William said they were great. He said they were prompt and professional.

JM
Jerry M.
Ohio
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Service
Jerry said they helped him a lot and made him understand what was going on with his vehicle. He really likes them.

Displaying Review 1 - 15 of 643 in total